Health Care Assistant - Patient Access Family Planning - Planned Parenthood of Northeast Ohio : Job Details

Job Details Level Entry Job Location Old Brooklyn Health Center - CLEVELAND, OH Position Type Full Time Education Level High School Salary Range $17.34 - $20.10 Hourly Job Shift Day Job Category Health Care Health Care Assistant - Patient Access Hiring Incentive: $1000* $250 on first pay and then $750 on first pay following successful completion of 6 months. Must still be employed, full/part-time, and in good standing at the time of each payout. Payments are prorated for part-time hires. As a socially responsible health care employer and provider, we require our associates to show proof of annual influenza and COVID-19 vaccinations unless approved exemption is provided. Additional information will be provided by HR upon hire. Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as a full-time (37.5 hours per week) Health Care Assistant - Patient Access to serve our patients at our Old Brooklyn Health Center. SUMMARY The Health Care Assistant I - Patient Access performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides general health and contraceptive information to clients and performs clerical functions, while ensuring quality client care and excellent customer service. The Health Care Assistant provides direct services in family planning and is responsible for customer service skills in person and on the telephone. Must be pleasant, courteous and helpful. Requires an understanding of, and commitment to, quality healthcare and excellence in customer service and the ability to practice these values in relation with internal and external customers. Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, charge closing procedures, and other related processes. WHY YOU SHOULD JOIN? Our Mission We protect, promote, and provide empowered health care for people throughout Ohio. We respect and honor all people We are committed to a diverse and inclusive environment for patients and staff We provide health care - without judgment We maintain responsible business practices We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve BENEFITS Signing Bonus Paid Time Off Paid Parental Leave Medical 90% employer-paid base medical plans for single coverage Dental Vision 100% employer paid Life Insurance 100% employer paid Accidental Death & Disability 100% employer paid Long Term/Short Term Disability 100% employer paid 401(k) with matching employer contribution up to 4% Nine (9) paid holidays per year Two (2) paid floating holidays per year Financial incentive program for certified bilingual staff * **Planned Parenthood respects and honors all people. Qualified associates who are fluent in a needed language (Spanish, Nepali, or Somali, depending on geographic service area) will earn a $1.00 per hour differential for two years following successful examination. WHAT YOU CAN EXPECT At Planned Parenthood, we believe that effective onboarding and training is the foundation for a successful and thriving career. New Heath Services Associates will take part in a robust clinical training program with a mix of virtual, instructor led, and hands-on styles. First Week: New Hire Orientation (Virtual with Human Resources), Health Services Orientation (Virtual with Clinical Training Team), Home Health Center Observations (On-Site) Second Week: Training in Electronic Health System, EPIC (Computer Based), Home Health