Health Care Technician Lead - State of North Carolina : Job Details

Health Care Technician- Lead* Internal Posting - DHHS Employees only *Broughton Hospital is currently accepting applications for Health Care Technician (HCT) Lead for second shift. The HCT Lead serves as an educator, leader, role model, and mentor for unlicensed nursing staff at the direction and supervision of the Registered Nurse and Nursing Supervision. This role is instrumental in addressing episodes of challenging patient behavior proactively and therapeutically. The HCT will focus on using verbal de-escalation techniques and principles of trauma informed care, understanding both are essential to avoiding Emergency Restrictive Intervention (ERIs.) The primary goal is early, individualized interventions to assist patients experiencing emotional distress before the situation escalates to a behavioral crisis.The HCT Lead will:* Be assigned throughout the hospital on patient care units and able to respond quickly when needed.* Support the hospital's goals of providing a safe and therapeutic environment for patients.* Act as additional resource dedicated to supporting unit-base staff members and promoting a safe work environment.* Serve as leading member of Therapeutic Response Team (TRT).* Model, support and reinforce using therapeutic verbal de-escalation techniques and principles during episodes of challenging patient behaviors.The HCT Lead will report directly to the TRT Nurse Supervisor. The HCT Lead must become certified as an instructor by the Crisis Prevention Institute (CPI) within nine (9) months of hiring and maintain the certification while in the HCT Lead position.The HCT Lead is responsible for collaborating with the Staff Development Department to assist with new employee orientation and leading select in-service trainings for clinical staff from throughout the facility. The ideal candidate for the HCT Lead position is professional, articulate, and has a thorough working knowledge of daily operations of the patient care units. They must illustrate the ability to effectively interact with employees representing a variety of disciplines, and a diverse patient population. Additionally, candidate should demonstrate the ability to identify and effectively articulate the educational needs of front-line nursing staff, then act as problem-solver to help develop and implement trainings which meet the identified needs. The HCT Lead must be self-motivated, have strong organization skills, and the ability to easily learn and navigate a variety of computer programs (Microsoft Office). The normal working schedule for this position is Monday-Friday, 3 pm to 11:30 pm. The HCT Lead is required to work occasional weekends and holidays on a rotation basis. 12-hour shifts of 11 am to 11 pm may be available. Flexibility to work other shifts to meet facility needs is required. This position is designated Mandatory and must report or stay over during adverse weather events.Please note this position is eligible for an additional active pay of 10% based on TRT membership.Salary Grade: MH03Recruitment Range: $42,588 - $46,578Position Number: 60045461Exam Plan: 24-15336To receive credit for all your work history and credentials, you must list the information in the Work Experience section of your NC State application form. Any information listed under the text resume section; Additional Information or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they clearly possess the following:* Two (2) years of experience working in a Psychiatric, IDD, Substance Abuse, or Neuro Medical facility.Management prefers candidates with the following;* Five (5) years of experience working as a CNA in a psychiatric setting* Current North Carolina NA I or NA II listing* Experience training/mentoring new staff membersSome state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.High school or General Educational Development diploma and two years of closely related work experience;or an equivalent combination of education and experience.Special Condition for Continued Employment: As required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation.About the Facility:Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF). With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness. Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.About the Department of Health and Human ServicesThe NC Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and in order to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.Compensation and BenefitsThe state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website (Link - NC OSHR: Benefits) for State Benefits.The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.For technical issues with your application, please call the NeoGov Help Line at 855-###-####. Applicants will be communicated with via email only for updates on the status of their application.