Health Information Specialist **On Site** - HUTCHINSON CLINIC P A : Job Details

Job DetailsJob LocationHutchinson Clinic - Hutchinson, KSPosition TypeFull TimeJob CategoryHealth CareDescriptionPosition Summary:Prepare and scan patient records, then accurately index them into electronic medical record. Process release of information requests in accordance with Clinic policy and HIPAA guidelines.Essential Functions and Responsibilities:

• Knowledge of methods and procedures of health data that comes to EMR Scanning each day.
• Knowledge of electronic chart structure and functionality of scanning software.
• Prepare and scan 4,000 6,000 documents daily.
• Index 3,200 4,000 documents daily into patient records.
• Receive and process release of information requests in a timely manner in accordance with HIPAA guidelines to patients, attorneys, insurance companies, etc.
• Provide excellent customer service to those requesting records or other department services. Direct messages to the appropriate area to be acted upon.
• Process incoming mail for delivery within the Clinic daily. Process outgoing mail and deliver to Central Business Office (CBO) for postal pickup daily.
• Assist patients with questions or concerns with their Follow My Health patient portal account.
• Consistently demonstrate good use of time and resources.
• Attend training events and maintain competency as required to perform duties.
• Regularly support compliance and accreditation efforts as assigned (e.g., OSHA, HIPAA).
• Be familiar with and consistently implement the organizations mission and all approved policies, protocols, and procedures.

Performance Measures:

• Learn prepping, scanning, and indexing functions of scanning area.
• Critical thought processing for problem solving
• Maintain a 90% accuracy rate on all audits.
• Maintain a positive and professional attitude with co-workers.
• Abide by Clinic policies and guidelines.
• Maintain patient confidentiality

QualificationsQualifications:

• Experience: At least six months experience in maintaining medical records or electronic medical records is required. Customer service experience.
• Education: Equivalent to a high school education.
• Other Skills:
  • Basic computer skills and knowledge of medical terminology.
  • Work involves extensive personal contact with others which is usually of a personal or sensitive nature. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
  • Ability to establish and maintain sound relationships with others.
  • Excellent interpersonal and written skills for use with patients, staff, and other health care professionals.
  • Ability to apply concepts of excellent customer service (e.g., follow through, courtesy, tact, and professionalism).

Physical Requirements:

• Mainly sedentary, but some walking, bending, lifting required.
• Must be able to lift/carry up to 20 pounds.
• Work is performed in a typical office environment, indoors with occasional equipment noise and frequent interruptions.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Hutchinson Clinic.