Health Insurance Specialist - Float - Oak Street Health : Job Details

Oak Street Health takes a team-based approach to providing outstanding patient care. Our Service Team builds individual relationships with our patients and ensures they are happy with their experience. The Service Team is responsible for delivering excellent, high-touch assistance to our patients everyday. Patient Relations Managers (PR - Ms) are an integral part of our team. They are the insurance experts at each clinic. They advocate for our patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding Medicare and eligibility. PR - Ms are key players during Open Enrollment ensuring that our patients are informed of all their options surrounding Medicare. Core Responsibilities:Learn the ins and outs of Medicare and use knowledge to assist patients with navigating insurance issues. Serve as internal resource in the clinic on insurance questions for physicians and staff. Assist patients in navi...Insurance, Health, Specialist, Float, Relationship, Healthcare