HealthCare Data Engineer - BestCare Treatment Services : Job Details

DescriptionJOB SUMMARY: The Healthcare Data Engineer is responsible for collecting, processing, and performing statistical analyses on large datasets to help the organization make data-driven decisions. Their work is essential for identifying trends, solving problems, and improving efficiency. The HealthCare Data Engineer plays a vital role in turning raw data into actionable insights that help the organization make informed decisions, optimize operations, and uncover new opportunities. They will also collaborate with the Director of Information Technology and with the Director of Epic Systems to develop a data warehouse for current and future uses.ESSENTIAL FUNCTIONS:

Data Collection and Extraction: Gathers data from various sources, such as databases, spreadsheets, APIs, or external data sets, and ensures the data is clean, accurate, and relevant;

Data Cleaning and Preparation: Identifies and corrects errors or inconsistencies in data, such as missing values or outliers, to ensure the data is ready for analysis;

Data Analysis and Interpretation: Uses statistical methods and data analysis techniques (e.g., regression analysis, clustering, trend analysis) to identify patterns, trends, and insights within the data;

Data Visualization: Creates charts, graphs, dashboards, and other visual representations of data using tools like Excel, Tableau, Power BI, or Python to help stakeholders understand key findings;

Reporting and Presentation: Compiles reports and presentations that summarize the results of the analysis, translating complex data insights into clear, actionable recommendations for decision-makers;

Database Management: Manages and maintains databases to ensure the organization has access to up-to-date, accurate information. This can include setting up a database warehouse, database queries, updating records, and managing data pipelines;

Collaboration with Stakeholders: Works with department heads, managers, or other stakeholders to understand their data needs, define key metrics (KPIs), and tailor analyses to address specific business questions;

Identifying Trends and Anomalies: Monitors data to identify significant trends, anomalies, or potential issues. Alerts the relevant teams when patterns indicate an opportunity or risk;

Data Model Development: Develops predictive or descriptive data models that can be used to forecast trends, assess risks, or improve operations. This can include building algorithms or machine learning models;

Tool and Software Usage: Uses data analysis tools such as Tableau, SQL, R, Python, Excel, or specialized software like SAS to analyze large datasets and automate routine tasks;

Performance Monitoring: Tracks the performance of specific projects, campaigns, or strategies by analyzing data and providing insights into success metrics;

Problem Solving: Use data to address specific business problems, such as optimizing marketing efforts, improving operational efficiency, or identifying customer preferences and behaviors.

Data Governance and Compliance: Ensure that data is handled in compliance with data privacy regulations (e.g., GDPR, HIPAA) and that appropriate data security protocols are followed.

Automation of Reporting: Design automated reporting systems to ensure that key metrics are available in real-time for stakeholders, reducing manual data processing tasks.

Continuous Improvement: Continuously improve data collection processes, analysis techniques, and reporting methodologies to enhance the accuracy and impact of data-driven insights.

Other Duties as Assigned.

ORGANIZATIONAL RESPONSIBILITIES:

Performs work in alignment with BestCare's mission, vision, values;

Supports the organization's commitment to equity, diversity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals;

Strives to meet annual Program/Department goals and supports the organization's strategic goals;

Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other policies, procedures, and relevant compliance standards;

Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;

Attends required program/staff meetings and completes assigned training timely and satisfactorily;

Ensures that any required certifications and/or licenses are kept current and renewed timely;

Works independently as well as participates as a positive, collaborative team member;

Performs other organizational duties as needed.

QUALIFICATIONS:EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in Computer Science, Information Systems, Information Science, Health Information Management, or Actuary required
• 4-7 years' experience with using data analysis tools such as SAS, SQL, Tableau, Crystal Reports (or other similar applications), and with building and coding data infrastructure required
• 3 years' minimum experience with healthcare data using electronic health system data and data development required
• Demonstrated success with using data to influence organization strategy, workflows, or results

LICENSES AND CERTIFICATIONS:

• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)

PREFERRED:

• Epic electronic health record system and data experience and proficiency preferred
• Bilingual in English/Spanish a plus

REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period:

• Demonstrated ability to use data analysis tools and software effectively;
• Demonstrated ability to use data to influence organization strategy, workflows, or results;
• Proficiency with electronic health record system and data development;
• Strong analytical and problem-solving skills;
• Strong verbal, written and interpersonal communication skills
• High proficiency in MS Office 365, databases, virtual meeting platforms, internet, and ability to learn new or updated software;
• Strong interpersonal and customer service skills;
• Strong organizational skills and attention to detail, accuracy, and follow-through;
• Excellent time management skills with a proven ability to meet deadlines;
• Critical thinking skills
• Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes;
• Ability to build and maintain positive relationships;
• Ability to function well and use good judgment in a high-paced and at times stressful environment;
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;
• Ability to work effectively and respectfully in a diverse, multi-cultural environment;
• Ability to work independently as well as participate as a positive, collaborative team member.

TOOLS AND EQUIPMENT USED: Computer/laptop, copy/fax/scanning machines, printer, telephone, or multi-line phone. WORK ENVIRONMENT/PHYSICAL DEMANDS: This position is eligible for a hybrid work schedule. The work environment is respectful, multi-cultural and inclusive, and the characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the employee to dress in a manner that meets the standards for professional attire at Best Care or per department-or job-specific requirements (See Dress Code Policy in Employee Handbook). Other conditions/demands include:

• Primarily indoors (95%)
• Prolonged periods sitting at a desk and working on a computer/laptop, with occasional standing and walking
• Exerts force or lifts/carries up to 10-20 pounds at times
• Pushes/pulls 50-75 pounds occasionally
• Continuous use of arms, wrists, hands to perform repetitive tasks/motions
• Occasional grasping/squeezing and reaching above or below shoulder-level
• Must be able to hear alarms/telephone/audio/normal speaking voice
• Must have clarity of vision: Near (