Healthcare Member Services Representative - Randstad : Job Details

Job opportunity with Leading Healthcare Company Ranked as #10 in the LinkedIn 50 Best U.S. Workplaces to Grow your Career Right Now! Hiring out of their Duluth, GA location! Seeking Customer Service Professionals; EAGER to join their team! This company is known to have Better Care, Better experiences, and Better health. They want YOU to lead the way and be the front line leading with empathy and kindness!

If you have dedication to learning new programs, desirable work ethic, and the skills listed below; this is just the right job for you!

****Remote position- You must live within 2 hours of 3200 Breckenridge Blvd, Duluth GA 30096

START DATE: 3/3

Compensation

During Training: $17.00/hr.

After Training: $18.00/hr.

Training/Working Schedule:

• Training Hours 12 weeks: Fluctuate from Mon-Fri 8am-4:30pm EST and 11:30am-8pm EST
• Your schedule fluctuates during the training period and once you are completed with training you are given a set schedule that can change at times due to call volumes, but you are given a notice!
• AFTER TRAINING: Must be able to work weekends- Schedule could be anywhere from 8am EST Start Time to 8:30pm EST (Mon-Sun)always have 2 days off

What you will be doing:

• Respond to a high volume of incoming calls
• Assist Members w/ benefit questions, ordering ID cards, eligibility questions, billing inquiries, processing payments, etc.
• Heavy data entry, updating patient profiles/demographics
• Track interactions and ensure proper compliance using dual screens and the latest technology

Requirements:

• 6 months+ Call Center Experience (2+yrs Customer Service Experience)
• Pass Required Assessment
• Able to work flexible/required hours of operation/work schedule
• Healthcare knowledge is a PLUS but not required

If you meet the requirements and would like to move forward. Next Step:

Click on the following link to complete the Required Assessments: (Use a computer)

Click Here to Complete Required Assessments