Healthcare Outreach Coordinator - US Tech Solutions : Job Details

Duration: 2 months contract role (with possible extension)

Responsibilities:

• Outreach to members across Medicare business lines to discuss closing their gaps in care
• Respond to any follow-up calls or emails from members or providers on the outreach effort
• Support members with scheduling PCP appointments and if necessary, other specialist appointments (as requested)
• Manage outreach spreadsheets in Excel–clearly documenting efforts and reporting to management on a regular basis
• Other Star-related and administrative responsibilities as deemed necessary

Qualifications:

· 2-3 years of experience in a Healthcare/ Managed care setting.

· Strong experience in Excel – managing spreadsheets in Excel

· Telephone Etiquette experience required

· Customer Support experience