Help Desk (100% remote) - RIT Solutions : Job Details

Help Desk (100% remote)

RIT Solutions

Job Location : all cities,AK, USA

Posted on : 2024-06-22T23:52:47Z

Job Description :
  • Work Arrangement-100% Remote. The position requires a minimum of one week of in-person training at the Madison office. The potential second week of in-person training depends on the first week. After training is complete, the candidate can be in-person, hybrid, or fully remote.
  • Key Skills -- Help Desk or IT Support Roles (3 years+), ITSM tools, Active Directory, etc.
  • Bonus Skills -- Windows 10/11, Microsoft Office Suite, Network Topology, LAN, etc.
  • The candidate has 3+ years in Help Desk roles.
  • The candidate is currently in Wisconsin (or can relocate at the start) and will be there for the duration of the contract.
  • The candidate can do 1-2 weeks of onsite training in Madison (location above; no expense reimbursement).
  • The candidate is OK with working remotely (from WI) and, while remote, can provide the equipment to do the role (see the job description for details)
  • The candidate has a history with two of the three below:
    • IT Service Management Tools (Incident and Service Request focus)
    • Active Directory Tools
    • Support of Microsoft Windows 10/11 installations
    • Networking - Troubleshooting, Changes, Topology, LAN/WAN
    • Apply Now!
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