Help Desk Support Specialist (Windows) - sunrise systems : Job Details

Help Desk Support Specialist (Windows)

sunrise systems

Job Location : Atlanta,GA, USA

Posted on : 2024-09-11T11:31:04Z

Job Description :

Client seeks a Helpdesk Specialist to perform services to support Client's High Assurance Computing (HAC). The specialist will support classified systems in Client (Client).

The candidate will directly support classified systems in Client closed areas; as a result, will require a minimum of a Final Client Secret clearance on the first day in order to perform this work. Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments (including hardware, operating system, and software installation, maintenance, and upgrades), supporting office equipment such as printers and scanners, and documenting installed applications. Years of Experience 2-5 years of job-related experience Hours /Days Monday – Friday / 8am-5pm (Full-time) (CLIENT closed area so on-site to perform services for Client

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