Help Desk Technician - New York Technology Partners : Job Details

Description: Desk top support of all customer locations. 60% working from the East Main Street location and 40% at the branches. Setting up computers, troubleshooting printers and copiers.

• They have a ticketing system where some issues can be solved remotely and some need to be seen in person.
• They support Windows 7, 10, Office 65 software
• basic networking experience is a plus
• A+ certification is mandatory
• Person needs to be self managing
• having Cisco VPN a plus
• Use of remote access software