HFMG Phlebotomist I - Laboratory - Health First : Job Details

POSITION SUMMARY

Provides quality phlebotomy service and laboratory stewardship by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. Deals with customers in a friendly, courteous, professional, and appropriate manner.

PRIMARY ACCOUNTABILITIES

* Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements.

* Complies with policies, procedures, processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.

* Meets goals and shows commitment to continuous improvement of performance metrics developed to provide quality patient care.

* Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.

* Demonstrates the appropriate skill sets as determined by Competency Assessments.

* Performs basic computer skills pertinent to job performance.

* Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management.

* Complies with the Health First I-Care values and demonstrates effective communication with co-workers and management to include proper escalation when necessary.

* Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable.

* Participate in Proficiency Testing as determined by state regulations, if applicable.

* Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable.

* Additional duties as assigned by laboratory administration.

MINIMUM QUALIFICATIONS

* Education and Experience: High school diploma or equivalent with one year of venipuncture experience, or high school diploma or equivalent with proof of completion/letter from a phlebotomy training program provided within the first 90 days of employment.

* Certification: Current AHA BLS certification and maintained.

* Knowledge/Skills/Abilities: Strong computer skills, excellent customer service skills, good oral and written communication skills, ability to prioritize and organize work. Medical certificates that include phlebotomy training may be considered.

PHYSICAL REQUIREMENTS

* Ability to adapt to a combination of sitting, walking, bending, stooping, reaching, and lifting throughout the shift.

* Ability to push wheelchairs, stretcher, and beds.

* Ability to be flexible in covering required shifts (mandatory overtime).

* Ability to lift up to 20 pounds unassisted, several times a day.

* Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines.

* Visual acuity and hand-eye coordination to perform clinical tasks.

* Must be able to pass a colorblind test.

* Must be able to stand for extended periods of time.

* Must be able to sit and operate a computer.