HIRING EVENT - HIRING FOR MULTIPLE POSITIONS - Nirvana Center Dispensaries : Job Details

Have you always wanted to work for the Medical Marijuana Industry? Want to join a company with career opportunities? Then look no further! Nirvana Cannabis - Mt. Carmel is hiring! We are looking for a few action orientated, high integrity individuals that have a passion for cannabis! This is a full-time opportunity to join our team. We are scheduling interviews, for Support Staff, Supervisors, Lead Inventory Supervisor, & Lead Sales Supervisor positions for our Mt. Carmel location.

Event Date: Tuesday, January 28th 2025 (from 10am - 2pm) Last walk-in accepted at 1:30pm

Event Location: 825 N Chestnut Street, Mt. Carmel, IL 62863

We have the following full-time positions available: Information for both positions below;

• Support Staff
• Supervisors
• Lead Inventory Supervisor
• Lead Sales Supervisor

We will be scheduling by appointment, but walk in's are welcomed until 1:30pm.

Must have a resume!

Must be 21 or older to apply!

Support Staff:

Support Staff are individuals who can use their comprehensive cannabis knowledge to guide customers to the appropriate medical or recreational product(s) and provide impeccable customer service while complying with all IL regulations and company policies. They must provide customers with prompt service and quality products while maintaining a clean, safe, and welcoming store environment. They should always strive to improve their knowledge of products carried in our store, as well as any new developments relating to cannabis.

Their key responsibilities include greeting customers, placing them in the appropriate queue, operating the call center, and answering customers' questions regarding the different strains of cannabis, their medicinal use, and methods of consumption. They are crucial to maintaining the flow of the sales floor and keeping the manager or supervisors informed of any complaints or issues that may arise. They are responsible for helping customers navigate the world of cannabis consumption while abiding by all policies, procedures, and operational guidelines.

Essential Duties:

• Performing any duties delegated to you during the course of your shift, including side tasks like cleaning and organizing.
• Be responsible for following any breaks or lunches set by upper management.
• Be trained on all basic FOH duties, including reception/floater, call center and budtender duties.
• Follow all company and state transaction standards and procedures (such as MVP and Scan, tag and bag, laying out cash and marking bills, etc.).
• Takes initiative to understand and abide by Nirvana Center Dispensary policies and procedures described in the handbook.
• Takes initiative to understand and follow MD regulations to always remain compliant.
• Communicates with coworkers in a supportive and amicable manner, and understands the importance of teamwork.
• Provides excellent customer service, and is willing to actively listen to each customer in order to direct them to the most suitable product(s).
• Functions with a sense of urgency and attention to detail.
• Keeps a clean and organized work area and helps to maintain a clean and organized sales floor.
• Can perform any duty assigned to them as requested by supervisors or managers.
• Is familiar with the Dutchie POS system and is able to verify that applicable discounts are given correctly.
• Scanning identification cards to ensure they are valid and knows that all acceptable forms of ID are government issued, have a photo, date of birth and a signature or other form of biometric data, and are still valid (date).
• Is well versed on proper cash handling practices.
• Make sure that all opening/closing tasks are performed thoroughly and in a timely fashion.
• Understands the proper chain of command and follows it correctly.
• Always stays in control of the transaction at hand and takes responsibility for any mistakes made.
• Remains teachable and open to constructive criticism.

Lead Sales Supervisor:

A Lead Sales Supervisor's role is to support the Store Manager in day-to-day functions like decision making, communicating with inventory, coordination and assistance of staff, and compliance. They are an essential line of communication between the staff and the Store Manager and are essentially the manager's eyes and ears whenever they are not present. They are the best example of a supervisor, and always treat all staff with fairness and hold them accountable to NCD policies and procedures. They can assume all roles and basic duties of the dispensary, from opening to closing and is ready to take responsibility for what happens during their shift

Supervisory Responsibilities:

• Trains new employees in the company's customer service policies, procedures, and best practices.
• Creating a lunch and break schedule daily and making sure it is followed.
• Delegation of duties to front of house staff and supporting them throughout the shift.
• Manages the flow of the store during their shift and can step in to cover any position as needed.

Essential Duties:

• Direction and oversight of front of house operations during their shift.
• Assists the Store Manager with suggestions during performance management, goal setting, and reviews of employees.
• Helps Store Manager to produce coaching and disciplinary action for staff and is available to sit in during them when needed.
• Ensures that all staff are abiding by Nirvana Center Dispensary policies and procedures.
• Takes initiative to ensure that the store remains compliant to the state's regulations.
• Assists the Store Manager with topics and suggestions for Manager Meetings with Supervisor staff.
• Assists the Store Manager with topics and suggestions for bi-weekly Employee Meetings with all staff.
• Ensures that patients experience excellent care while in our facility.
• Manages the flow of the store during their shift and can step in to cover any position as needed.
• Addressing and resolving simple customer and employee complaints promptly and effectively to the best of their ability.

Lead Inventory Supervisor:

A Lead Inventory Supervisor holds a lot of responsibilities within their location. For the inventory department, this position is expected to successfully lead and analyze day-to-day operations while consistently maintaining store compliance within the state compliance regulations. The Lead Inventory Supervisor at each location is also expected to successfully facilitate change within their location, acting as a bridge between their support staff, store manager, and employees.

Supervisory Responsibilities:

• Trains new employees in the company's policies, and standard operating procedures..
• Creating a lunch and break schedule daily and making sure it is followed.
• Delegation of duties to inventory staff and supporting them throughout the shift.
• Manages the flow of the store during their shift and can step in to cover any position as needed.

Essential Duties:

• Oversight of all inventory related operations for specific location
• Assure proper auditing with adherence to the audit SOP
• Schedule creation and time clock/sheet monitoring, reporting any edits to the store manager
• Maintain fair and clear disciplinary standards across the board based on our procedures
• Ensure that your shift leads are remaining consistent, up to date, and are training properly
• Lead merchandising opportunities to set standard for sales floor/displays
• Uphold consistent delegation skills with yourself and supervisors
• Provide proper and clear communication to support staff, your SM, and employees
• Exhibiting persistent and strong leadership through example and experience

The duties and responsibilities described are not a comprehensive lists and additional tasks and ad hoc projects may be assigned as deem necessary. The scope of the duties and responsibilities may evolve as necessitated by business demand.