Holiday Planner - Dream Travels by Cheryl : Job Details

Remote Holiday PlannerFull time/ Part time Entry Level As a Remote Holiday Planner, your primary responsibility is to provide expert guidance and assistance to travelers seeking information and advice about specific destinations. You will leverage your in-depth knowledge and firsthand experience to curate unforgettable travel experiences tailored to the needs and preferences of each client. Your role involves extensive research, communication with local partners, and staying updated on the latest travel trends and developments in your designated destinations.Key Responsibilities:Destination Expertise: Develop an in-depth understanding of assigned destinations, including local culture, attractions, accommodations, transportation options, and travel regulations.Client Consultation: Consult with clients to understand their travel preferences, interests, and budgetary constraints. Offer personalized recommendations and itineraries based on their needs.Trip Planning: Create detailed travel itineraries, including transportation, accommodations, activities, and dining options, ensuring a seamless and enjoyable travel experience for clients.Research and Knowledge Management: Stay informed about the latest developments, trends, and attractions in assigned destinations. Continuously update your knowledge base and resources to provide accurate and up-to-date information to clients.Relationship Management: Establish and maintain strong relationships with local suppliers, hotels, tour operators, and other travel partners to negotiate favorable rates and access exclusive experiences for clients.Customer Service: Provide exceptional customer service throughout the travel planning process, addressing client inquiries, resolving issues, and ensuring client satisfaction before, during, and after their trip.Sales and Marketing: Promote destination-specific travel packages and services to attract new clients and generate sales. Collaborate with the marketing team to develop targeted marketing campaigns and promotional materials.Documentation and Logistics: Assist clients with travel documentation, such as visas, passports, and travel insurance. Coordinate logistics, such as transportation transfers and excursion bookings, to streamline the travel process.Crisis Management: Handle emergency situations or unexpected disruptions during clients' travels, providing timely assistance, alternative arrangements, and support as needed.Professional Development: Stay abreast of industry trends, attend relevant training sessions, workshops, and conferences, and pursue certifications or accreditations to enhance your expertise and credibility as a Destination Specialist.Qualifications: Must be 18 years of age or older.Must have a smartphone, laptop recommended but not required. Must be able to work comfortably in a remote setting.Must be coachable and willing to attend training.