Home Health Aide - Aide Services - Health First : Job Details

POSITION SUMMARY:

To be fully engaged in providing Quality/No Harm, Customer Experience and Stewardship by: performing designated ADL and HHA skills as assigned by, and under the supervision of an RN.

PRIMARY ACCOUNTABILITIES:

Quality/No Harm

• Performs HHA skills as taught/directed by the RN Supervisor.
• Report changes in patient/family behavior or patient condition to Supervisor as soon as possible.
• Maintains regular work attendance as scheduled.
• Utilizes current blood/body substance and infection control policies and guidelines.
• Attend or participate in required in-services or online E-Learning.
• Never accepts gifts or money from patients or patient's family members.
• Maintain current American Heart Association CPR card.
• May not leave the patient's home without permission and may not leave an around the clock case until relief arrives.
• Assist the patient with personal care activities following the plan of care established by the Clinical Operations Supervisor.
• Maintain required components of personnel record which are to be updated annually or as required.
• May not use cell phone for personal calls while in the patient's home.

Customer Experience

• Contributes to effective consumer relations by assisting patients, families, coworkers and other health care members to resolve expressed concerns by demonstrating a positive and helpful attitude.
• Respects and follows the 9 commitments when dealing with patients, co-workers, and supervisors.
• All scheduling must be done through the office, not with the patient or patient's family.

Stewardship

• Maintain accurate, legible documentation of patient care provided by following direction in the Home Health Aide Assignment Sheet.
• Turn in payroll documents by designated deadlines.
• Other duties as assigned.