Homemaker Support Staff - Civility Home Care : Job Details

Description:

¨ Homemakers provide service to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include housecleaning, laundry, meal preparation, transportation, companionship and respite,

¨ Homemakers are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

¨ Reports to Supervisor.

Responsibilities/Activities:

¨ Teach/perform meal planning and preparation, routine housekeeping activities such as making/changing beds, dusting, vacuuming, washing floors, cleaning kitchen and bathroom, and laundry.

¨ Perform/assist with essential shopping/errands, which may include handling the client's money, in accordance with the care plan and under the observation of the Supervisor.

¨ Assist with following a written, special diet plan and reinforcement of diet maintenance, which is provided under the direction of a Physician and as identified in the care plan.

¨ Escort to medical facilities, errands, shopping and outings as specified in the care plan.

¨ Provide companionship, friendship and emotional support.

¨ Assist clients with communication by writing or typing correspondence for them or researching information for them.

¨ Participate on the Care Team by providing input and making suggestions.

¨ Ensure service is delivered in accordance with all relevant policies, procedures and practices.

¨ Monitor supplies and resources.

¨ Evaluate the program and make recommendations to it, as indicated.

¨ Follow the written care plan.

¨ Carry out duties as assigned by the Supervisor.

¨ Observe the client's functioning and report to Supervisor.

¨ Complete and maintain records of daily activities, observations, and direct hours of service.

¨ Attend orientation, in-service training sessions and staff meetings.

¨ Develop and maintain constructive and cooperative working relationships with others.

¨ Make decisions and solve problems.

¨ Communicate with Supervisor and co-workers.

¨ Observe, receive and obtain information from relevant sources.

Required Knowledge

¨ Knowledge of home management skills.

¨ Knowledge of principles and processes for providing client and personal services, including needs determinants, meeting quality standards and evaluation of client satisfaction.

¨ Knowledge of the English language.

¨ Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.

¨ Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities

¨ The ability to be aware of other people's reactions and understand why they react as they do.

¨ The ability to establishing and maintain relationships.

¨ The ability to teach others.

¨ The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.

¨ The ability to identify problems and determine effective solutions.

¨ The ability to understand written and oral instructions.

¨ The ability to communicate