Hospice Triage - Center For Hospice Care : Job Details

TRIAGE NURSE (In House)Employee Benefits SummaryHealth Insurance:Medical CoverageDentalVision ReimbursementRetirement Savings:403(b) plan with 25% contributionPaid Time Off (PTO): Includes vacation, sick leave, and personal days.Other Benefits:Life insuranceShort-term disability coverageEmployee Assistance Program (EAP)This is just a sample of our generous benefit package, and the specific details will be provided upon hire.Job Description:Responsible for telephone assessment, problem solving, and direction of the interdisciplinary team as needed to address patient/family needs related to the hospice terminal diagnosis.Reports directly to the Patient Care Coordinator and is accountable to the Assistant Director of Nursing or Director of Nursing.Patient Care:- Assesses patient/family needs, evaluating symptoms and interventions via telephone.- Executes a therapeutic regime of treatments and medications as prescribed by the attending physician or Agency Medical Director, through the use of nursing judgment.- Utilizes nursing judgment to provide symptom management related to the patient's terminal diagnosis through family teaching.- Provides supervision of LPN and CNAs in accordance with Agency policy and regulatory requirements.- Prioritizes and directs interventions for crisis situations appropriately through the use of the interdisciplinary team.- Assists Inpatient Unit patient care team as assigned duties permit.Care Coordination:- Coordinates direct patient care through the effective, timely communication with scheduled and on-call nursing staff.- Confers and plans patient related interventions with the interdisciplinary team.- Coordinates patient care with the family via telephone, utilizing effective teaching and communication skills.- Coordinates daily schedules for nurses and CNAs under the direction of the Patient Care Coordinator.Documentation:- Accurately records and reports pertinent facts regarding patient.- Communicates appropriate information to the interdisciplinary team.- Provide continuity of care between agency team members by ensuring verbal and written communication is clear, concise, and timely.Scheduling:- Schedules daily nurse and CNA visits in a timely manner.- Ensures each staff member has an appropriate number of scheduled visits based on Agency standards.- Schedules PRN nurses and CNAs as needed based on patient census and availability of regular staff.- Schedules contracted staff as directed.- Ensures that workload is distributed as fairly and evenly as possible.- Resolves last minute changes in scheduling of staff due to unscheduled employee absences or changes in patient's condition.- Anticipates potential scheduling issues, i.e., increase in patient census, weather issues, and responds proactively to ensure coverage.- Keeps supervisor current with changes to the schedule and is timely with communicating concerns regarding staffing issues.- Follows up on missed CNA visits.ADDITIONAL FUNCTIONS:- Committed to Agency resolution against fraud and abuse.- Knowledgeable in hospice philosophy and state and federal rules and regulations.- Arrives to work and meetings on time and ready to work.- Respects confidentiality of patients/families and other Agency employees.- Attends nurses' meetings/conferences for professional growth as required.- Attends and completes yearly nursing skills validations.- Sees change as an opportunity and maintains a level of flexibility, which allows for adaptation to new ways of performing.- Follows directions and policies that allow for an organizational commitment to working under time pressures without sacrificing quality.- Performs other duties that may be assigned.JOB REQUIREMENTS:- Possesses the ability to perform the following tasks for varying periods of time: standing, walking, sitting, lifting objects up to 75 lbs., pushing/pulling objects up to 200 lbs., climbing stairs, stooping, kneeling, twisting, bending, reaching overhead and in front of body, simultaneous use of both hands, wrists, and fingers.- Possesses the ability to perform the following tasks for varying periods of time: speak in conversational tones utilizing the English/American Language, hear conversations as well as bodily function sounds with various medical or non-medical devices, observe patients via touch sensitivity that is strong enough to palpate various areas on the human body and allow an accurate reporting of a pulse, see with vision acuity: near, 20 inches or less, and far, 20 inches or more, with or without corrective devices such as glasses or contacts, have a depth perception of three dimensions, and a sharpness of vision/focus with adequate peripheral vision to allow an acute awareness of surroundings.- Possesses the ability to work in a variety of environmental conditions that include, but are not limited tothe following: adverse weather conditions, dust, fumes, tobacco smoke, noise, closed-in spaces orrooms and locations with poor or improper lighting and glare.- May be required to work in shifts that may be steady or rotating.QUALIFICATIONS:- Maintains current RN licensure for Indiana and CPR certification.- Strong background in medical/surgical nursing. Previous hospice experience preferred.- Ability to prioritize and organize tasks.- Excellent communication skills required.