Hospital Billing Manager - Hybrid - Ann & Robert H. Lurie Children's Hospital of Chicago : Job Details

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.Day (United States of America)Location680 Lake Shore DriveJob DescriptionEssential Job Functions:

• Oversee the Initial Clearance team to turn pre-accounts receivable into billed accounts. Learn and understand billing requirements by payer.
• Compellingly communicates to staff the critical role they play in achieving Lurie Children's mission and strategic goals.
• Facilitates organizational change initiatives; leads and supports staff in adapting to a rapidly changing health care environment.
• Facilitates development and achievement of professional & personal goals for self and staff as well as continual improvement of staff and vendor performance.
• Effectively recruits, orients, develop & retains a talented and diverse workforce.
• The authority to hire, separate, promote, demote, write and administer performance evaluations.
• Maximizes efficiency of revenue cycle processes; review and interpret operational data and KPIs to assess need for procedural revisions and enhancements; review and approve revenue cycle policies, procedures, and standards.
• Aligns department goals and manages department resources and budgets to meet Lurie Children's strategic objectives.
• Meets regularly with divisional practice managers, coding, revenue integrity and front-end leaders to ensure expectations are being met.
• Manages revenue cycle staff, maintaining productivity and quality standards. Interviews and selects prospective employees.
• Conducts annual and mid-year performance appraisals and promotes staff development.
• Coordinates orientation and training of staff.
• Monitors revenue cycle performance and address any issues to ensure that the activities of the revenue cycle department are meeting department and organizational goals.
• Provides education, expert guidance, and support to Lurie staff on revenue cycle requirements.
• Leads and/or participates in project teams as appropriate related to implementation of new revenue cycle initiatives.
• Provides input on strategy, planning, and implementation of new operations and systems. Other job functions as assigned.

Knowledge, Skills and Abilities:

• EPIC experience required. Associates Degree required. BS or BA degree preferred. Prior management experience may be considered in lieu of education.
• Minimum five years in a healthcare revenue cycle, leadership, and supervision of staff.
• Knowledge of ICD-10 coding, medical terminology, third party billing and collections, required.
• Attention to detail, highly organized and strong process-focused aptitude. Possess strong leadership and organizational skills and can positively influence others.
• Ability to think creatively, be analytically minded, objective and independent.
• Can deal with ambiguity and thrive in a highly dynamic environment.
• Demonstrated ability to negotiate and provide alternative business solutions.
• Knowledge of:
• Medicare and Medicaid appeals
• Third party contracts
• Insurance protocols, delay tactics, systems, and workflows
• Federal & State regulations related to denials and appeals.
• Excellent communication and listening skills. Problem solving ability and able to handle multiple priorities.
• Must be able to track, respond, trend, and multitask within the practice management system.
• Thorough knowledge of patient accounting, third party payer procedures, governmental regulations and managed care contracting to be effectively proactive in the billing and collection process.

EducationBenefit StatementFor full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:Medical, dental and vision insuranceEmployer paid group term life and disabilityEmployer contribution toward Health Savings AccountFlexible Spending AccountsPaid Time Off (PTO), Paid Holidays and Paid Parental Leave403(b) with a 5% employer matchVarious voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children's facilities
• Discount purchasing program

There's a Place for You with UsAt Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.Support email: [email protected]