Hospital Services Coordinator (Temple) - Southwest Transplant Alliance : Job Details

Hospital Services Coordinator (Temple)

Southwest Transplant Alliance

Job Location : Temple,TX, USA

Posted on : 2024-11-04T20:41:05Z

Job Description :
Summary of Duties and Responsibilities:
  • Independently consults with assigned hospitals in the Southwest Transplant Alliance service area, specifically with key hospital decision makers.
  • Assists hospitals in development of policies and procedures regarding organ tissue donation.
  • Educates nurses, physicians and other hospital personnel throughout key hospital units to increase organ and tissue donation.
  • Effectively interacts with hospital staff to develop and implement communication plans which are designed to heighten their knowledge about and participation in the referral and donation process.
  • In addition, monitors this process through evaluation of referral and donation patterns through hospital needs assessments, death record reviews, Hospital Service Plans HSPs, post donation/referral conferences, PDSA's, and case reviews with the clinical staff.
EDUCATION AND WORK EXPERIENCE QUALIFICATIONS:
  • Bachelor's degree in business, marketing, life sciences, public relations or communication is required.
  • A minimum two years' experience working in health care, communications, or OPO Tissue Banking field is required.
  • Experience with physician-relations is highly preferred.
  • Relevant OPO experience is a plus.
  • Ability to develop relationships with clients of diverse backgrounds in all areas of a health care organization.
  • Ability to navigate through a fast-paced critical care hospital environment is essential to being successful in this role.
  • Excellent communication skills required.
  • Must have the ability to communicate effectively with all levels of personnel and to represent the organization professionally.
ESSENTIAL JOB FUNCTIONS:
  • Creates and maintains key hospital relationships with physicians, nursing, administration and other hospital service lines by providing a high level of service through timely and ongoing communication, visibility and continually seek opportunities to ensure optimal donation processes and outcomes.
  • Works collaboratively with hospital leaders, administrators, physicians and nurses to build comprehensive donation systems that clearly identify policies, procedures and resources.
  • Ensure that all aspects of the organ and tissue donation process are understood, and outcomes exceed regulatory requirements.
  • Maintains accurate hospital profiles to include timely documentation of daily service activity, after action reviews and data analysis.
  • Provides support to assigned hospitals to include daily presence, if required, performs donor hospital referrals and updates open referrals.
  • Conducts timely referral and donor case follow-up.
  • Develops/implements customized Hospital Service Plans for targeted hospitals.
  • Provides support to potential donor families to include requesting for donation if needed, completing all required authorization paperwork, and maintains acceptable authorization rate.
  • Attends Annual Requestor Training and ongoing observation of family requesting.
NON-ESSENTIAL JOB FUNCTIONS:
  • Represent Southwest Transplant Alliance with national and regional procurement and transplant organizations.
  • Works with hospitals, staff, and the public to assure that appropriate patients and families are provided the opportunity of organ and tissue donation.
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