Hospitality Associate $21.00/hr - Forrest Solutions : Job Details

Forrest Solutions is currently seeking a well-organized and professional Meeting Support Specialist to support daily operations. The ideal candidate would have prior experience working within event planning, thrives on customer service, and embodies a can do attitude!

Shift: 2:00pm- 11:00pm, Monday- Friday, 40 hours per week

Pay-Rate: $21.00/hr

Job responsibilities include but are not limited to:

• Provide real-time support for meetings on all office floors, connect with meeting organizers and guests as meetings begin, provide a contact card for additional in-meeting support, and return upon completion to reset the room for the following meeting.
• Verify that room requirements meet client s expectations. (ex. lighting, supplies, audio visual equipment, temperature, etc.)
• Work with client stakeholders and the Workplace Experience Operations Lead for setup and removal of catering, general meeting room setups and to secure additional equipment inside meeting room space.
• Work with the facility maintenance team to ensure that the space remains pristine. This includes ticketing and emailing any issues such as furniture stains, damaged carpet, lighting issues etc;
• Ensure additional equipment is returned to its appropriate storage location and secured when not in use or set up for a meeting.
• Maintain good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person, through email, and on telephone.

Essential skills that are required for this position include, but not limited to, the following:

• Client first mentality
• Leads by example demonstrating self-confidence, energy and enthusiasm
• Actively listen and identify both spoken and unspoken needs
• Works well under pressure
• Adapt your communication style to a wide variety of personalities and situations.
• Professional demeanor
• Must have strong technical skills (Microsoft Office Suite, Google docs, audio/visual equipment)
• Must be able to stand for long periods of time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.