Hospitality Associate - GLC Business Services, LLC : Job Details

Hospitality Associate Dallas, TX GLC Business Services is a 33 year old Family Owned company. We are a provider of on-site support services (BPO or Business Process Outsourcing) for professional service firms across the country and management consulting services to the legal industry. We thrive on our outstanding client service and expertise. That is how our clients are able to feel so comfortable in the fact that our motto is: Consider it Done! How will working for GLC benefit YOU? Not only will you be a part of a wonderful family owned business that treats you as such but GLC offers great benefits as well. We offer Competitive Benefits, 401K matching, PTO, Insurance Benefits, and Training that allows you to gain valuable experience. We are trying to ensure we are bringing the right kind of individual to join our team. Are YOU the right fit for us? Do YOU have the right personality to become part of our family? Are YOU a loyal and dedicated individual? Does YOUR work ethic typically outshine the ones around you? Are YOU ready for a career and not just a job? Job description Catering and Hospitality Associate (Dallas, Texas) JOB SUMMARY: Under the general supervision of the Catering/Hospitality Site Manager, performs related duties in the daily operation of the Conference Center, Hospitality/Catering team, and the lunch Café. Always striving to meet or exceed the requirements and expectations of the customer. Consistently works in an enthusiastic, positive, motivated, professional, detail- and deadline-oriented manner, with an ongoing commitment to increasing customer satisfaction. Takes direction from the Hospitality Lead to ensure all Service Level Agreements are met or exceeded. ESSENTIAL FUNCTIONS: • Checks conference room calendar daily. • Ensures daily preparation/setups/breakdowns and housekeeping of conference rooms/pantries/breakrooms/lunchrooms for clientele events and meetings are completed in a timely manner. • Performs daily pantry checks at set intervals throughout the day to restock supplies as necessary. a. Under the guidance of the Site Manager and the Lead Hospitality Associate this position is responsible for ensuring snack baskets are assembled, canned beverages, creamers, sweeteners, cups, lids, plasticware, stir sticks, straws, coffee beans for the bean-to-cup coffee machine as well as the powders required for the bean-to-cup coffee machine are all delivered to multiple floors. • Performs necessary clean-up of rooms after meetings/event including restocking supplies, removing trash, sweeping/vacuuming, and cleaning sinks, countertops, and refrigerators, as applicable. • Checks all inventory and ensures supplies are stocked. ADDITIONAL RESPONSIBILITIES: • Provides setup, cleanup, and restock support for conference rooms. • Provides some light facilities maintenance duties as needed such as cleaning marks on doors and walls, changing light bulbs, spot-cleaning carpets. • Identifies and reports any building maintenance issues to client or proper building authorities. • Performs other related duties as assigned. QUALIFICATIONS: • High school diploma or equivalent. • 3-5 Years' Experience with catering and hospitality processes. • Professional in verbal and electronic communications. • Ability to work cooperatively and communicate effectively with staff and clients. • Work involves supervising quality control and a strong attention to detail. • Ability to perform duties outside under various weather conditions and temperatures. • Ability to meet challenges with resourcefulness; develop innovative approaches and ideas. • Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events. • Work involves varying degrees of standing, walking, bending, lifting, and repetitive motion. • Ability to lift a minimum of 50 lbs. with or without reasonable accommodation.