Hospitality - Glamping - Summit Bechtel Reserve : Job Details

Direct Report Family Adventure Manager Employee Profile and Desired Traits •High level emotional intelligence •Active in team dynamics, conflict prevention/resolution, and identifying customer needs •Cheerful attitude and servant leadership disposition •Dedicated customer service and people oriented •Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills •Ability to interact with men and women of all ages and maturity levels of staff/customers Duties & Responsibilities •Daily check-in with reservation software to prepare lodging spaces for guests •Ensure all lodgings and public areas are kept clean and according to standards •Become an expert in linen cleaning, folding, inventory, and control •Setup and strip all luxury tents according to linen standards •Use industrial laundry machines to clean all linens •Correctly clean bathroom and shower house facilities •Maintain grounds around camp to standard (pulling weeds) •Maintain a clean, organized, inspected, neat, and safe work area •Other duties or projects as assigned by SBR leadership •Abide by policies and procedure outlined in the SBR staff handbook Qualifications & Training •18 years of age or older •Hospitality or housekeeping experience preferred •Ability to use Microsoft Teams daily for work related communication and coordination •Be or become a registered member of Scouting America Performance Results •Provide at least one memorable moment that matters to a participant •Contribute at least one improvement to Family Adventure Camp program operations •Receive one or more Staff Appreciation Cards form staff or participants •Compete contract period with 2-4 positive experiences Physical Requirements •Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs. •Can pass the physical exam and approved for SBR height and weight requirements Uniform Summit staff uniform Housing 10x12' Platform Tent; Staff Camp Expected Weekly Hours 45 - 55