Hospitality Support Services Senior - Corewell Health : Job Details

Hospitality Support Services Senior, Blodgett Hospital

Location: 1840 Wealthy St SE, Grand Rapids

Schedule: Full Time, 6:00 a.m.- 4:30 p.m., Every Other Weekend

Pay: $17.50

Job Summary:

Team members working in this role will need to display the flexibility to work in two or more work locations and in two or more department roles as assigned by leadership. Department roles included in this job description are Environmental Services Tech, Nutrition Services Tech, Patient Transport, and Supply Chain Material Coordinator and Receptionist. Based on the assignment, individuals must meet the specific requirements of the job profile they are fulfilling.

These team members maintain shift accountability for support services team member job duties in a cost-effective and efficient manner and provide training to new and existing Support Services staff on the department procedures and expectations, and all departmental quality, safety, and customer service standards and expectations.

Essential Functions:

• Work as a team member helping others to contribute to the overall success of Corewell Health.
• Communicate effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents.
• Complete special projects as assigned, with specific direction.
• Provide training and ongoing instruction to new and existing Support Services staff.
• Act as team lead during upline's absence and report work-related issues to upline.
• Assign, coordinate, inspect employee work assignments, and complete quality assurance inspections.
• Ensure that services are provided in accordance with state and federal regulations, accreditation and compliance requirements, and organizational policy.
• Navigate between campus locations to support needed operations.

How Corewell Health Cares for You:

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Qualifications:

Required:

• High School Diploma or equivalent.
• 6 months of relevant experience.
• CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days.
• CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days.
• CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days.
• CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days.

Preferred:

• 1 year of relevant experience in customer service and/or other related experience.
• 1 year of relevant leadership experience.
• 6 months of relevant leadership experience.
• CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year.

About Corewell Health:

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders, and innovators that continue to build on one shared mission statement - to improve health, instill humanity, and inspire hope.

Primary Location: Blodgett Hospital - 1840 Wealthy St SE, Grand Rapids

Department Name: Hospitality Technician Pilot - Support Services

Employment Type: Full time

Shift: Day (United States of America)

Weekly Scheduled Hours: 36

Hours of Work: 6 a.m. to 4:30 p.m.

Days Worked: Variable

Weekend Frequency: Every other weekend