Host/Hostess - IHOP : Job Details

Main Responsibilities of a Host/Hostess:

• Greeting guests as they walk into the restaurant.
• Guiding them to their table.
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and assisting with IHOP 'N GO orders. Host/Hostess Job Description: Our restaurant is looking for a host/hostess with remarkable hard skills and engaging people skills. The right person for this job should be able to multitask assisting dine-in guests as well with take-outs and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a Host/Hostess who will treat our guests with attentiveness, patience, and a positive attitude. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations. To help our restaurant provide a pleasurable dining experience, a good Host/Hostess should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player. Responsibilities of a Host/Hostess: • Greeting, seating, and escorting guests. • Providing menu recommendations and additional information. • Taking orders using software, order slips, or by memorization. • Delivering food and beverages in a timely fashion for IHOP 'N GO orders. • Delivering checks and collecting bill payments. • Providing exceptional customer experience. Waiter/Waitress Job Requirements: • Prior experience as a host/hostess preferred but not required. • Must showcase teamwork and communication skills. • Must be able to handle money transactions responsibly. • Must be able to multitask and act quickly. • Must be flexible and ready to work in shifts.