Host/Hostess - Arcis Golf : Job Details

Club Location: Eagle Brook Country Club - Geneva, IL Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. SUMMARY Greets guests upon arrival, escorts them to their table, provides menus to them once seated, and informs guests who their server will be. Essential Functions: Greets guests upon arrival and escorts them to their table. Manages special seating request of guests according to table availability. Relays messages to servers and other staff as appropriate. Restocks front of house area. Interacts with guests; provides outstanding guest service. Recognizes and resolves guest complaints and concerns. Maintains cleanliness and organization of work areas and facility. Ensures a pleasant visit for each guest; maintains effective guest relations. Performs special projects delegated by management. Stays updated on latest developments pertinent to the department as well as the location. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Demonstrated outstanding customer service. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.