HOST - Margaux : Job Details

Amazing Team Member Benefits!

• Team Member Meal Benefit Program - STEEP Discounts on Food & Beverage at ALL of our restaurant group's locations
• 401K WITH Company Match
• EVERYONE is eligible for Medical, Dental, & Vision Insurance within first 30 days of Employment.
• TONS of Supplemental Benefit Offerings
• FREE $25,000 Life Insurance Policy
• FREE Lifetime enrollment in our Industry-leading Employee Assistance Program
• FREE Lifetime enrollment in our Perkspot (Think of it like Groupon, but better)
• An INCREDIBLE work culture that focuses on Team Member enrichment
• A schedule that works for you, we are SUPER flexible and understand people have lives outside of work.
• American Red Cross CPR/First Aid/AED and
• Narcan Certification

We are seeking a polished and hospitable individual to join our team as a Host/Hostess at a prestigious fine dining French restaurant. The ideal candidate will have excellent communication and organizational skills, a passion for providing exceptional guest experiences, and the ability to create a welcoming atmosphere from the moment guests arrive. Responsibilities:

• Warmly greet guests as they arrive at the restaurant, providing a positive first impression and friendly demeanor.
• Manage the reservation system efficiently, including taking reservations, confirming bookings, and organizing seating arrangements to optimize table turnover and guest flow.
• Maintain a tidy and welcoming reception area, ensuring cleanliness and organization at all times.
• Communicate effectively with guests regarding wait times, table availability, and any special requests or accommodations needed.
• Coordinate with servers, bartenders, and management to ensure smooth seating and dining transitions.
• Assist in managing the guest waiting list during peak dining hours, prioritizing reservations and walk-in guests appropriately.
• Monitor dining room activity and anticipate guest needs, proactively addressing any issues or concerns that may arise.
• Provide accurate information about the restaurant, including menus, specials, promotions, and upcoming events.
• Collaborate with the restaurant team to uphold high standards of service, cleanliness, and hospitality.
• Assist with opening and closing duties, including setting up and breaking down the host/hostess station, organizing menus, and restocking supplies.

Qualifications:

• Previous experience as a host/hostess or in a customer service role, preferably in a fine dining or upscale restaurant environment.
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
• Strong organizational abilities, including time management, multitasking, and attention to detail.
• Ability to remain calm and composed under pressure, especially during busy dining periods.
• Knowledge of reservation systems and basic computer skills for managing bookings and guest information.
• Enthusiasm for hospitality and a genuine desire to create memorable experiences for guests.
• Flexibility to work evenings, weekends, and holidays as required.