Host / Support - New Beginnings : Job Details

Main Street Grill is currently seeking a Host / Support Person to join our team. This position is the first point of contact for our guests, so the successful applicant will be personable, professional, and provide excellent customer service. The Host/Support is responsible for greeting guests, providing accurate wait times, escorting customers to their tables, and ensuring our guests have a positive experience during their visit. Other duties will include learning multiple support positions, like bussing, server help, to-gos, running orders, and others as assigned.Enjoy the benefits of working for a successful company, with comprehensive training, benefits to qualifying employees including a monthly meal discount card to all Happy Day locations, medical and dental insurance, 401(k) with company match, tuition assistance, and daycare reimbursement.If you think you can take on these responsibilities with enthusiasm, please read below to see if you qualify!Responsibilities: Welcome guests to the venueProvide accurate wait times and monitor waiting listsAnswer phones, take messages, and book and manage reservationsEscort customers to assigned areasProvide menus and announce server's nameGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g., children, elderly)Assist service staff as neededLearn a variety of support positions to aid service staffAny other relevant duties as assigned by supervisor or management Requirements: Understanding of restaurant etiquette and service functionsFamiliarity with health and safety regulationsDemonstrable customer service and multi-tasking skillsAbility to communicate effectively and respectfully, both over the phone and in personStrong organizational skills with the ability to monitor the entire dining areaResponsible, enthusiastic, reliable, and professional demeanorWillingness to be cross-trained into other areasCommitment to excellence in your jobAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shiftMust have reliable transportation #J-18808-Ljbffr