HOTEL COORDINATOR - Sedgwick : Job Details

**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**

Hotel CoordinatorIF YOU CARE, THERES A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwicks talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assetstheir employees, their customers and their property. At Sedgwick, caring counts. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

Sedgwicks repair solutions division provides property owners, insurers and adjusters with customized managed repair, restoration and mitigation through our network of certified local, regional and national building contractors. Click here to learn more about Sedgwicks repair solutions.

**PRIMARY PURPOSE:** To provide carrier support by assisting payments department and management with identifying carrier issues/concerns. Acts as the liaison between carriers and Property Repair Solutions internal payment team to research, review and resolve issues for carrier related requests.

**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**

* Acts as liaison for payment-related concerns between carriers and Property Repair Solutions internal payment team.

* Assists with research, review and resolution of carrier issues/concerns.

Communicates and coordinates resolution to all relevant parties.

* Assist payment team and other participants with following procedures and practices to avoid future question or delays in funding process

* Works with contractors to provide accurate documentation required by carriers in an effort to improve and expedite funding process.

* Researches and addresses IT issues affecting Carrier funding process.

* Interacts frequently with various departments within the organization, as well as carrier adjusters, carrier supervisors and outside contractors.

* Maintains effective relationships with insurance carriers as well as across multiple lines of business and assists with reporting needs.

**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**

* Performs other duties as assigned.

* Supports the organization's quality program(s).

* Travels as required.

**QUALIFICATIONS**

**Education & Licensing**

Bachelor's degree or equivalent from an accredited college or university preferred.

**Experience**

Four (4) years of experience in claims processing or related business experience, or equivalent combination of education and experience required. Insurance or finance industry experience preferred.

**Skills & Knowledge**

* Working knowledge of billing and reconciliation systems, claim systems, financial services, and insurance products

* Excellent oral and written communication, including presentation skills

* PC literate, including Microsoft Office products

* Excellent analytical and interpretive skills, including efficient use of MS Excel

* Excellent problem solving and resolution skills

* Strong organizational skills

* Ability to maintain confidentiality

* Ability to work in a team environment

* Ability to meet or exceed Performance Competencies

**WORK ENVIRONMENT**

When applicable and appropriate, consideration will be given to reasonable accommodations.

**Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

**Physical:** Computer keyboarding, travel as required

**Auditory/Visual:** Hearing, vision and talking

**NOTE:** Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

locationAtlanta, GA