Hotel Front Desk Night Auditor - Spa City Motor Lodge : Job Details

Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities •Perform additional bookkeeping, administrative, and accounting procedures as required •Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required •Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages •Provide exceptional service to all hotel guests during their stay •Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications •Great communications. and excellent customer service skills are required •Diploma or equivalent from high school is required; some college is desired •Flexible overnight hours are required •Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required •Computer proficiency is required; experience with accounting or reservation software is preferred