Hotel Front Desk Night Auditor - Best Western Plus Chena River Lodge : Job Details

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property • Process additional administrative, bookkeeping. and accounting procedures as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Qualifications: • Great communications. and excellent customer service skills are required • High school diploma or equivalent required; some college preferred • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Computer proficiency is required; experience with accounting or reservation software is preferred • Requires a flexible schedule that allows for overnight shift hours Compensation: $18 - $19 hourly

•