Hotel Night Auditor - Hyatt Place Chapel Hill : Job Details

DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Responsibilities•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages•Process additional administrative, bookkeeping. and accounting procedures as required•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management•Provide exceptional service to all hotel guests during their stayQualifications•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required•Must be computer proficient; experience with accounting or reservation software is a bonus•Flexible overnight hours are required•High school diploma or equivalent required; some college preferred•Excellent customer service and communication skills are required