Job Location : Lynnwood,WA, USA
Job Duties:
* Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
* Ensures cart, linen, rooms, and equipment are clean and in working order
* Accountable for guest satisfaction as it pertains to housekeeping service at the property
* Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
* Works as a team player and actively contributes to the efforts of other departments as necessary
* Understands and follows the company guest service recovery program
* Understand and follow company lost and found procedures
* Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
* Inspects rooms for maintenance needs and reports any maintenance service issues
* Knowledgeable on the safe use of chemicals utilized within the housekeeping department
* Follows all company procedures for guest/employee incidents
* Knowledgeable of hotel emergency procedures
* Produces required volume of work by planning, organizing and prioritizing work duties
* Adheres to the company attendance policy, grooming and appearance standards, and general work rules and department procedures
* Attends all required department and hotel meetings
* Responsible for the proper use of all equipment and supplies
Education: High school diploma or GED preferred
Experience/Knowledge/Skills/Abilities:
* Housekeeping/laundry experience preferred
* Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
* Maintains predictable and reliable attendance
* Ability to lift, push and pull up to 50 pounds consistently throughout the shift
* Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods
Hourly Rate: $17.00-$18.00
Benefits: CSM is proud to offer part-time employees a benefits program that includes health and wellness resources, income protection, and retirement planning.