The Housekeeper reports to and receives supervision from the Housekeeping Supervisor or the Administrator and is responsible for performing a variety of general cleaning tasks in compliance with current applicable federal, state standards, guidelines and established policies and procedures to enhance the quality of life of our residents by maintaining a clean, safe, sanitary, and comfortable environment.RequirementsEssential Functions:
- Dust furniture, light fixtures, lamps, window ledges, air conditioner units, etc.
- Clean and wash all sinks, toilets, restrooms, and their fixtures.
Pick up bottles, papers, etc. from floors, rooms, and put in proper place.Report any needed repairs or unsafe conditions to Housekeeping supervisor.
- Clean and dust resident rooms as scheduled.
- Vacuum lobby and waiting areas as scheduled.
- Empty and change liners in all trash cans daily, or as needed.
- Check vacant rooms weekly to keep fresh and keep furniture straight.
- Clean equipment and work areas as scheduled.
- Select materials and supplies from linen and supply rooms to fill work cart
- Replenish supplies of soap, towels, and other dispensable items
- Perform duties in a safe manner and comply with established policies and procedures
Service Excellence:
- Work efforts reflect a passion for exceeding customer service.
- Demonstrates professional greetings, proper telephone etiquette, common courtesy, a professional attitude, and appearance.
- Portrays the tenants of a Christ-centered organization.
- Recognizes the benefits of team collaboration. Shows respect for fellow employees.
- Effectively addresses customer concerns and resolves conflict in a manner that is respectful and fair to all.
Qualifications:
- High school diploma or equivalent preferred but not required
- Ability to read, understand and write English to communicate effectively
- Ability to understand and effectively carry out oral and written instructions
- Previous housekeeping experience, preferably in senior living, a plus but not required
- Knowledge of and ability to operate floor cleaners, buffers, vacuums, and related equipment
- Ability to use various cleaning hand tools and supplies
- Ability to work with strong cleaning and disinfecting solutions
- Ability to learn routine tasks quickly
- Ability to perform a variety of repetitive manual tasks that require agility and manual dexterity
- Must enjoy working with the senior population