Housing Navigator, Steps from Home - RiseBoro Homecare : Job Details

Organizational Overview: RiseBoro Community Partnership is a comprehensive agency that serves underserved communities in New York City. Since its inception in 1973, RiseBoro has collaborated with community leaders, government agencies, and private investors to address housing, health, and service needs. Their programs span various areas, including housing, senior services, health care, youth development, education, empowerment, community development, arts programming, skills training, homelessness prevention, and access to healthy foods.

Here are some highlights:

Youth Center: RiseBoro converted 30,000 square feet of vacant land into a youth center, providing local youth and their families with opportunities for skill development, mentorship, and growth.

Senior Services: RiseBoro was designated the first Innovative Senior Center in Brooklyn by the NYC Department for the Aging. Their extensive programming includes health management, physical exercise, and nutritional programs, collaborating with local hospitals and universities.

Affordable Housing : RiseBoro is involved in affordable housing projects, such as the Hunters Point venture, which includes 1,100 apartments and retail/community space. 80% of the units are permanently affordable or earmarked for seniors.

RiseBoro's mission is to empower communities to thrive, regardless of the odds. They work toward a city where zip codes don't determine health outcomes, housing stability, or economic power.

If you're interested, consider becoming part of the RiseBoro community.

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate ' s experience in the exact or comparable position and additional preferred qualifications will be considered.

Purpose of Position : Housing Navigator serves as an instrumental liaison between identified landlord partners, homelessness programs, and supportive social services. The Navigator will be responsible for developing relationships with the referring partners such as landlords, community-based organizations, or shelters, to maximize effectiveness while also being an advocate to our community members

Schedule: Monday - Friday (Day Shift)

Salary : $55-58K annual DOE

Roles, Responsibilities and Essential Duties:

+ Conduct outreach to families and individuals facing eviction and/or seeking permanent housing within NYC communities

+ Assess prospective clients and determine eligibility for the program as well as educate regarding their rights

+ Liaise with referring staff to receive referrals of households; perform outreach to all households referred to the program on time

+ Screen, assess, and refer clients to supportive services and/or financial assistance programs that fit their specific needs with the goal of establishing housing stability and/or reducing or eradicating rental arrears

+ Conduct follow-up assessments for referred services to aid in maintaining sustainability i.e. workforce development/employment services, financial coaching, RiseBoro Homebase services, community-based organizations, etc.

+ Develop, maintain, and strengthen the collaborative partnerships/relationships with community providers to ensure smooth referral hand-offs; including internal and external providers

+ Ensure adherence to program metrics by tracking data and outcomes; utilize designated designed program tools as appropriate

+ Provide housing technical assistance and training to landlord staff members as needed

+ Complete monthly and quarterly reports as needed

+ Represent RiseBoro in the community and at funder meetings as needed

+ Participate in management meetings as needed to address program challenges

+ Other related duties as assigned

Required Skills/Qualifications:

+ Associate's degree required

+ A minimum of one (1) year of experience in housing/homelessness/prevention social services required

+ Proficiency with various computer programs including Microsoft Office programs; ability to utilize technology in daily work; experience with web-based applications

Skills, Knowledge & Abilities:

+ Bilingual English/Spanish speaker preferred

+ Demonstrated experience in homeless/housing services; proficient background knowledge of eviction prevention, NYC shelter system, public benefits/assistance, housing eviction proceedings, and other homeless services required

+ Experience working with clients, particularly those with multiple, overlapping challenges/ barriers to housing while managing a caseload of clients with diverse challenges

+ Excellent verbal and written communication skills; organized and detail-oriented

+ Strong interpersonal skills with the ability to develop interdisciplinary relationships

+ Ability to use knowledge, skills, and resources to advocate on behalf of the client population and problem-solve and think through complex challenges

+ Ability to travel to various sites and community locations throughout NYC as needed

+ Experience in case management or project management preferred

+ Commitment to RiseBoro's mission, vision, and values

+ Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities

+ Demonstrated commitment to work that supports communities that have experienced systemic oppression and bias (i.e. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

Employee Benefits:

+ Medical, Dental, Vision

+ FSA after 60 days

+ Commuter Benefits after 30 days

+ 403B eligible after 30 days

+ 13 Agency Holidays off

+ 15 Vacation Days year 1

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

EEOO/AFFIRMATIVE ACTION

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.