Housing Placement ClerkWe are currently seeking candidates with customer service and general office administrative experience for a Housing Placement Clerk position with a customer in Akron.In this position, you will be responsible for final determination of the eligibility for housing assistance as well as monitoring wait lists and daily vacant unit listings needed for placement.
Shift:- 8:00am - 4:30pm, Monday - Friday
Pay:Key Responsibilities:- Prepare and maintain applicant files for placement and/or referral to other Authority departments according to eligibility criteria
- Determine final eligibility based on income calculation in accordance with the Admissions and Occupancy Policy, Administrative Plan and Tenant Selection Plan
- Assists in staff transitions including training and auditing new Housing Placement Clerks
- Maintain an 80% pass rate on all audited files
- Update and maintain current applicant wait list
- Schedule placement appointments and interview applicants utilizing standard procedures.
- Conduct field placement activities client orientation sessions as required
- Research and compile data required to answer inquiries regarding applications, transfers, eligibility and other requests for admissions and occupancy information
- Track vacant units and ensure they are scheduled and occupied
Minimum Requirements:- High school diploma or equivalent with one to two years' experience in customer service, data entry and general office procedures
- Proficiency with computers is required
- 1 year Housing Placement experience preferred
- Must be able to complete Public Housing and HCVP Rent Calculation Certification and Certified Occupancy Specialist Certification within 1 year
- Must have a valid Ohio Drivers' License and be insurable by AMHA
Benefits:- Medical Insurance
- Dental Insurance
- Vision Insurance
- Direct Deposit
- More benefits once hired in
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