Housing Support Specialist - HACLA : Job Details

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***Position Open Until Filled***

ABOUT HACLA

The Housing Authority of the City of Los Angeles (HACLA) was established in 1938 by the City of Los Angeles under Resolution No. 1241. HACLA is one of the nation's largest and leading public housing authorities, providing the largest supply of quality affordable housing to residents of the City of Los Angeles. HACLA provides affordable housing to over 83,000 households in its Public Housing and Section 8 departments, and offers a range of permanent supportive housing programs for homeless households.

JOB DESCRIPTION

Definition: The Housing Support Specialist is responsible for providing collaborative intensive coordination and needs assessment to grant-funded clients, including but not limited to persons participating in Workforce Development and Section 3. Incumbents in the position will provide support service strategies to clients who have a history of homelessness, mental health challenges and housing instability.

EXAMPLES OF ESSENTIAL FUNCTIONS

• Serve and advocate with sensitivity for clients of grant funded positions across a wide array of programs.
• Conduct home visits.
• Provide outreach, resources, intake and assessment of clients to determine client needs and provide referral services.
• Conduct intensive case management and develop goal-oriented service plans.
• Develop and monitor progress of high acuity clients through a housing service plan.
• Respond to crisis phone calls from owners, tenants, and/or clients.
• Link clients to resources that will result in housing stability.
• Provide tenant and/or client empowerment strategies.
• Provide housing location and retention services.
• Attend meetings and trainings to improve skills and knowledge.
• Collaborate and network with Community Based Organizations and other service providers.
• Prepare reports and perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong interpersonal, written and oral communication skills.
• Ability to multitask and document effectively.
• Knowledge of mental health illnesses, substance abuse, domestic violence, homelessness, and aging.
• Knowledge of Tenant Based Rental Assistance and Permanent Supportive Housing Models.
• Knowledge of case management needs for chronically unemployed or underemployed.
• Excellent listening skills and crisis intervention abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

QUALIFICATIONS

Education: Graduation from a four year accredited college with specialization in Social Work/related field or relevant experience. Master's degree preferred.Experience: Minimum of 2 years' experience as a Housing Specialist, Case Manager, or Support Service Provider required.

EXAMINATION:

Applications will be reviewed for relevant experience, education, and training. Only the MOST QUALIFIED APPLICANTS will be invited to the interview and selection process.

SELECTION PROCEDURE:

Applications will be reviewed for relevant experience, education and training.

HIRING INFORMATION:

All job offers are contingent upon successful completion of a pre-employment evaluation.

DISABILITY ACCOMMODATION:

If you require accommodations due to a disability, please call (213) ###-#### for special assistance.

We are an Equal Opportunity/Affirmative Action Employer.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract.

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