HR Business Partner - eClerx Services : Job Details

HR Business Partner

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Location: Philadelphia

Type: Full-time

Vertical: Shared Services

Work mode: Hybrid

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Summary

We are seeking a global Human Resources Business Partner (HRBP) who will serve as a strategic thought-partner to senior business leaders, providing expert guidance on our most valuable resource, our people. You will provide guidance on matters relating to organizational development, organizational effectiveness, change management, transformation, performance management, and building and sustaining high performing teams. The role will be expected to strategize and collaborate with corporate, local, and Center of Excellence (CoE) HR team members to identify growth opportunities, engage and retain employees through HR initiatives, and establish an efficient organizational design

Responsibilities:

* Engage with senior business leaders to develop, implement, and monitor progress of strategically focused HR programs, initiatives, policies, and operations

* Engage with senior business leaders to understand evolving business needs, associated people, and organization requirements

* Provide day-to-day performance management guidance to people leaders (e.g., coaching, counseling, career development, disciplinary actions)

* Provide guidance and input on business unit restructures, workforce planning, and succession planning

* Work closely with people leaders and employees to improve work relationships, build morale, and increase productivity and retention

* Identify training needs for business units and individual executive coaching needs

* Collaborate with HR functions (talent acquisition, HR operations, compliance, total rewards etc.) and specialists to ensure proper alignment and focus of HR programs, initiatives, and priorities

* Monitor HR programs and initiatives company-wide to ensure effective focus and positive impact on enhancing people and organizational capability

* Analyze people and organizational requirements, operations, gaps, and issues - engage with leadership to understand potential business implications and develop resolution strategies

* Monitor ongoing compliance with corporate policies/practices and with applicable laws and regulations; address and resolve issues of noncompliance promptly and effectively. Partner with legal and compliance teams as needed

* Monitor industry and competition for potentially impactful people, organization, and related management changes, trends, and challenges

* Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations

* Perform other related duties as assigned

Required Skills and Experience:

* 3+ years of progressive HR experience

* Demonstrated ability to manage projects across multiple stakeholders and locations

* Must have experience as a strategic business partner supporting a consulting organization

* Familiarity with global HR trends and best practices

* Familiarity with international labor laws, regulations, and employment practices

* Operate with high emotional intelligence and exceptional listening/communication skills

* Strong attention to detail and accuracy

* Ability to handle sensitive and confidential information with discretion

* Ability to build relationships at all levels of the organization

* Analytical mindset with the ability to use data to drive decisions

* Willingness to work out of the eClerx office

* Ability to travel as required

In the US, the target base salary for this role is $80K to $100K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.

About eClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here.