HR Operations Manager - Koalafi : Job Details

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.

Over 17,000 retailers rely on us to match their customers to a payment plan clearly and quickly, all while reflecting well on their brand. Their 2M+ customers love us because we provide a flexible way for them to make payments, and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we're transforming the financing experience and joining our team?

What You'll Do

Payroll Management

• Lead and oversee the biweekly multi-state payroll process for approximately 200 associates ensuring accuracy, compliance, and timely execution to meet associate and organizational needs
• Develop and implement industry leading practices for payroll reporting to support external compliance requirements and strengthen internal financial controls
• Drive financial alignment to the organization and department budget in partnership with Finance & Accounting team including managing exceptions and increasing automation
• Establish and maintain state & local tax agency accounts including opening new accounts, responding to requests, resolving issues and overdue balances, pausing accounts as needed when staff headcount fluctuates

401(k) Plan Administration

• Own and manage all aspects of 401(k) program including monitoring eligibility, supporting associate enrollment, ensuring compliance with tax regulations and alignment with relevant legislation (e.g. SECURE 2.0)
• Oversee and manage external compliance efforts including annual 5500 filings and 401(k) audits, ensuring adherence to regulatory requirements

Compliance

• Stay ahead of evolving payroll laws and regulations, ensuring compliance with payroll taxes, final pay & PTO payout requirements, FLSA guidelines, paid family leave, state disability, and other relevant labor laws
• Conduct in-depth research on emerging employment legislation (e.g. pay transparency) and provide strategic recommendations to leadership on necessary policy updates

HRIS Oversight

• Administer the company's Paylocity HRIS including managing payroll, benefits enrollment, integrations with third party platforms, tax configurations, associate changes and manage relationship with Paylocity through weekly meetings
• Ensure data accuracy and integrity in Paylocity HRIS by implementing regular audit processes and continuous improvements
• Build custom and complex reports to reflect payroll & benefits data and share emerging trends and takeaways with leadership

Other Responsibilities

• Act as a trusted resource for associates by addressing and resolving inquiries with a focus on associate experience
• Serve as integral member of the HR Operations team to lead and execute key strategic projects and initiatives

About You

• 5+ years proven experience in payroll or HR operations position with increasing responsibility in a fast-paced environment
• 3+ years of experience with corporate benefits
• Strong knowledge of tax and wage laws across states
• Highly skilled with Microsoft Excel
• Excellent verbal and written communication skills
• Ability to handle highly sensitive and confidential information with accuracy
• Exceptional multi-tasking and organizational skills
• Knowledge of Paylocity HRIS preferred
• Experience with managing an HRIS transition project preferred
• Bachelor's degree required

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Who we are & what we value:

• We focus on what's most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask, “How can this be better?”
• We move fast together

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs