HR Performance Manager - PlaceTalent Recruiting : Job Details

The KPI Manager in a flooring manufacturing factory is responsible for overseeing the

performance management systems, ensuring that both production and administrative

teams meet key performance indicators (KPIs), and efficiently managing office staff. This

role focuses on optimizing operational performance and supporting factory goals through

effective leadership and analytical expertise.

Key Responsibilities

1. KPI Management

KPI Design and Implementation: Develop and implement KPIs specifically tailored to

SPC manufacturing, tracking key metrics such as production output, efficiency, defect

rates, and downtime.

Monitor Production Performance: Regularly assess KPIs to ensure production targets

are met, providing actionable insights to the production team.

Data Reporting: Analyze and compile performance data into comprehensive reports

for senior management, highlighting areas for improvement or optimization in the

factorys operations.

Continuous Improvement Plans: Identify underperforming areas and develop

improvement strategies to enhance production efficiency and product quality.

2. Office Staff Management

Leadership of office Team: Manage the day-to-day activities of administrative staff,

ensuring smooth operations in areas such as inventory tracking, HR support,

documentation, and communications.

Workforce Coordination: Plan and organize office staff scheduling and workload

management to align with the production needs of the factory.

Training and Development: Identify training needs for office staff facilitating skill

development to improve administrative efficiency and coordination with the factory

floor.

Performance Appraisals: Conduct periodic performance evaluations for office staff,

offering feedback and setting objectives to improve productivity and job satisfaction.

3. Process and Efficiency Optimization

Operational SOPs: Implement standard operating procedures (SOPs) for both office

and production-related administrative tasks to ensure efficiency in support of factory

operations.

Process Improvement Initiatives: Lead initiatives aimed at streamlining

administrative workflows to support production goals, such as reducing delays in

documentation, approvals, and communications.

4. Compliance and Policy Enforcement

Policy Management: Ensure all office and production policies related to attendance,

safety, and factory regulations are properly implemented and followed by both

administrative and production teams.

Document Control: Maintain accurate records of staff attendance, production

performance, and other operational data to support audits and internal reviews.

Conflict Resolution: Address conflicts or issues within the office staff and between

office and production teams to maintain a collaborative and efficient working

environment.

Key Performance Indicators (KPIs)

Production Metrics: Meeting production targets in areas like output, quality, and

efficiency.

Office Operational Efficiency: Reducing delays in administrative tasks such as

documentation processing and inventory management.

Staff office Retention and Development: Success in retaining office and ensuring

continuous skill improvement through training.

Process Improvements: Implementation of cost-saving measures and reductions in

workflow bottlenecks.

Compliance: High adherence to factory policies, safety protocols, and regulatory

requirements.

Skills and Qualifications

Educational Background: Bachelors degree in business administration, HR

Management, or a related field.

Experience: 5+ years of experience in KPI management, office management, or a

similar role within a manufacturing or industrial facility, preferably in a flooring or

related industry, 3+ years in HR.

Leadership Skills: Proven ability to lead and develop office staff while ensuring

alignment with factory operations.

Analytical Expertise: Strong ability to analyze production and administrative data to

provide actionable insights and solutions.

Communication Skills: Excellent interpersonal and written communication skills to

engage effectively with factory management and administrative staff.

Problem-Solving Abilities: Demonstrated ability to proactively identify and address

issues that may affect factory or office performance.

Technological Proficiency: Experience with manufacturing software, SAP, KPI tracking

tools, and office management systems.

Work Environment

Factory-based role with regular interactions with both the factory floor and

administrative staff.

Requires the ability to balance strategic KPI management with day-to-day operational

and administrative tasks.

Compensation

Competitive salary based on experience, with benefits including health, retirement plans,

and professional development opportunities.