HR Representative - 18/hour - Beacon Hill : Job Details

HR Representative (5-6 month Contract with Opportunity to extend)

Pay Rate: 18 - 19/hour

Hours: Shift can be 8 - 5 or 11-8 depending on your availability/business need

• Answer calls from our client group, respond to emails, and process HR related transactions in PeopleSoft, Kronos, CRM, and other systems as necessary.
• Support will be provided for, but not limited to, the following leave types or transactions: Short-term Disability (SD), Long-term Disability (LTD), Workers Compensation (WC), Americans with Disabilities Act (ADA), Personal Leave of Absence (PLOA), Paid Parental Leave (PPL), PTO or sick supplement coding, timecard coding, maintain tracking logs, benefits eligibility & enrollment guidance, onboarding administration including background checks, I-9 verification, background screening, document tracking & retention, routine HR questions, support post-employment processes, update the case management system with call/transaction specific information and supporting documentation, achieve and maintain expertise to navigate and accurately record information with several business systems/applications including HR data (PeopleSoft), applicant tracking system (BrassRing), and vendor websites.
• Apply knowledge of HR programs, policies, Benefit plans, to quickly resolve customer issues or concerns.
• Responsible for the escalation of issues in a timely manner to ensure an effective end user experience while remaining engaged in resolving the issue.
• Manage time effectively to ensure ESC meets required service levels for customer satisfaction results and adheres to Service Level Agreements.
• Demonstrate the highest degree of accuracy, courtesy, confidentiality, and professionalism to resolve customer issues with one contact resolution in accordance with Federal and State laws, and Company policies. Perform other duties as assigned.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future (TM)