HR Specialist/Office Assistant - Caring Senior Service New Braunfels : Job Details

A key position in our home care agency ensuring the agency maintains an adequate caregiver staff to meet perspective and current client needs, Serves as backup to scheduling manager, provides emergency coverage for client care and performs clerical duties to support operational excellence.

Responsibilities

• Manage all aspects of caregiver recruiting, screening, interviews, onboarding, initial training and orientations
• Support scheduling of clients and caregivers
• Provide clerical support for the office and Agency Director
• Maintain compliant electronic client and personnel files and maintain paper files as needed
• Maintain up to date knowledge on regulatory and company requirements impacting employment and documentation
• Serve in a weekly on-call schedule, including a 7 day period every 4-5 weeks
• Coordinate in-services, employee gatherings, and employee recognitions activities
• Build relationships with staff, caregivers, office visitors and clients to foster growth and excellent customer service objectives

Qualifications:

• High school education required, bachelor's degree preferred
• CNA or caregiver experience preferred
• 5 years work experience, preferably in home care or medical office
• Office 365 Suite proficiency required, general computer literacy required with ability to use Canva for ads
• Ability to learn and become proficient using proprietary scheduling/documentation software required
• Excellent customer service skills required
• Ability to take initiative, problem solve and self motivate