HRMS Systems Analyst - FedTec : Job Details

FedTec Overview:

FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and a unique shoulder-to-shoulder mission experience, all geared towards enabling our clients, their agencies, and every American to thrive. We use the same approach as our employees, building meaningful and lasting relationships to meet their evolving needs and help them grow. We are excited to welcome you to our family.

Position: HRMS Systems Analyst

Location: Richmond, VA, 23220

Client: Virginia Housing Development Authority

Job Summary:

The individual will provide support to users, employing a high degree of customer service, technical expertise and timeliness by using various techniques for resolving problems. This individual will provide technical support for business specific applications. Is responsible for escalation of problems to the Director of HR Services as necessary.

Responsibilities:

Application Systems Support- 40%

• Maintains optimal function of HR systems, which may include configuration, development, maintenance, and upgrade to applications, systems, and modules.
• Manages permissions and accesses to HR systems; ensures system compliance with data security and privacy requirements.
• Perform configuration changes, testing and implementation of internal HR initiatives using HR systems solutions
• Serves as liaison between HR, information technology, external vendors, and other stakeholders for HRIS design and implementation projects.
• Frequent interactions with customers and effective in interpersonal communication and problem solving.
• Uses a high degree of patience and problem management techniques to solve problems.
• Adheres to Virginia Housing and IT standards in resolving problems.
• Provide technical support for business specific applications.
• Maintain expert knowledge of all phases of business-specific technology requirements.
• Maintains own schedule of priorities.
• Ability to express technical concepts in terms that are understandable to the business users.
• Produce documentation relating to implementation and performance standards and ensuring on-going currency and relevance of these standards.

Data Management and Analysis – 30%

• Strong analytical and conceptual skills
• Maintain a high level of discretion regarding access to and reporting of sensitive data contained within the supported system(s).
• Prepares new report templates for HR staff, managers and executives to execute as needed.
• Collects and compiles HR metrics and data from a variety of sources including HR system(s), employee surveys, exit interviews, employment records, government labor statistics, competitor's practices, and other sources.
• Manages permissions and accesses to HR systems; ensures system compliance with data security and privacy requirements.

Business Analysis – 30%

• Review HR business processes to identify opportunities in which technology solutions can replace manual processes; coordinate testing and implement solutions.
• Ability to express technical concepts in terms that are understandable to the business users.
• Analyzing, understanding, and documenting “current state” processes to understand the context and implications of change.
• Assembling and presenting information to management-level positions, as necessary.
• Coordinating User Acceptance Testing, as necessary.
• Prepares training materials, guides, documentation and performs user training as needed.

Competencies:

VHDA Core Competencies

• Knowledgeable
• Mission-Driven
• Can-Do Attitude
• Collaborative
• Customer Focused

Position Specific Competencies

• Analytical Skills
• Research data discrepancies
• Follow workflow logic
• Resolve QA defects
• Project Management
• Create simple project plans
• Ability to set milestone dates

Provide updates in meetings, emails or software

Skills and Knowledge:

• Handles constructive criticisms well and uses them for professional growth.
• Builds appropriate rapport, and builds constructive and effective relationships.
• Uses diplomacy and tact and the ability to diffuse high-tension situations comfortably.
• Maintains peer relationships and can quickly find common ground and solve problems.
• Spends his/her time and the time of others on what's important;
• Quickly zeroes in on what's critically important to finishing tasks, can quickly sense what will help or hinder in accomplishing a goal.
• Eliminates roadblocks and creates focus.

Working Relationships:

• Works with the end users and all associates of the business specific application. Also, partners with the IT Services department, and users for other business specific applications as required.

Education and Experience:

Education: B.S. Degree in Information Services, Business Administration, or equivalent education and work experience

Experience:

• A few years of diverse business experience in mortgage banking, housing program administration or other business related experience.
• A few years of experience in project management, information systems
• administration, business application systems, and/or organizational business systems implementation.
• A few years of experience in application administration.
• A few years of experience in hardware/software support in a medium sized environment, Working knowledge of SQL queries.
• Understanding of ITIL and ITSM methodologies.

When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. We believe that positive energy attracts like-minded individuals, which is why we have such exceptional people on our team.

Just as you'd do for your own family, we prioritize your safety, health, and happiness. That's why we've created the FedTec Total Well-Being program, offering benefits like:

• Comprehensive medical, dental, and vision plans. These plans encompass a range of beneficial features, such as Telehealth virtual care programs, and access to resources to support your physical and mental well-being.
• Generous paid time off for relaxation and rejuvenation.
• Financial security through 401k, company-paid short and long-term disability, life insurance, and additional voluntary coverage.
• Support for your life and family with access to an Employee Assistance Program, Pet Insurance, and Prepaid Legal services.
• Recognition and growth opportunities through our Rewards & Recognition and Learning & Development programs.
• Our newest addition, the FedTec Fit Program, features an on-staff Fitness Coach who provides personal and group sessions, company fitness challenges, and ongoing support for your fitness goals.

At FedTec we embrace the power of diversity, fostering a culture where varied thoughts, ideas, and perspectives empower our employees and partners to thrive. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran and we maintain a drug-free workplace to ensure a safe and healthy environment for all.

• If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!