West Marine
Job Location :
Hyannis,MA, USA
Posted on :
2025-02-04T18:41:25Z
Job Description :
Under general supervision, this position is responsible for focusing on supporting Hub operations and maintaining functionality in the absence of the Hub Manager. This position emphasizes a customer-centered approach, with a mission to enhance the boating experience by delivering high-quality service and product expertise. West Marine values customer satisfaction, teamwork, and a safe, inclusive workplace, committed to being a Drug-Free and Equal Opportunity Employer. Duties/ Responsibilities: - Collaborate with the Hub Manager to prioritize, process, and fulfill customer orders efficiently. - Communicate with customers and managers, helping to ensure an excellent shopping experience. - Accurately execute order picking, packing, and shipping to meet service level agreements (SLAs) for all omni-channel orders. - Load vehicle to support routing sequence; Use routing apps (if applicable) to deliver product. - Drive responsibly as you are representing the company and our brand - Provide q...Associate, Part Time, Customer Experience, Operations, Marine, Manager
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