Human Resources Coordinator II - Human Resources Operations - Mindlance : Job Details

Major Purpose Primarily handles tactical aspects of Human Resources processes but also provides some higher level support. This is a specialized administrative role in the Human Resources functional area performing other duties such as Performance Management Advisor, non-exempt interviewing, payroll/time management activities, conducting basic training programs or coordinating employee relations events. Major Duties • Create a local document management system for an office or department. • Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports. • Support in delivering analyses of HR data and identifying trends to contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance. • Carry out a wide range of HR data processing tasks as directed; advise other colleagues and provide guidance on processes when needed. • Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others. • Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, delivering high-quality professional services within established routines or as part of an agreed project. • Validate, input, and maintain payroll data to ensure the accurate and efficient delivery of payroll services; prepare payroll for bank submission and entry into financial systems; prepare manual payments when required; prepare payroll reports and reconciliations. • Initiate and monitor the administration of onboarding and/or offboarding processes to ensure that all processes are completed accurately, efficiently, and on time. • Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Skills, Abilities, Knowledge • Verbal Communication • Planning and Organizing • Computer Skills • Data Collection and Analysis • Action Planning • Data Control • Learning and Talent Development • Numerical Skills • Review and Reporting • Assessment • Payroll Management • Presentation skills Education • Post-Secondary Non-Tertiary Education Work Experience • Basic experience of simple office / operational systems (4 to 6 months) • Very limited (0 to 3 months) Position Title: Human Resources Coordinator Specific Position Requirements: Human Resources Coordinator Specific Position Requirements *** bill rate HYBRID - *** days in office 1 day remote. Day remote is flexible. IN OFFICE TRAINING, should last 2-3 months Your Responsibilities: As an Employee Experience Representative for ***'s Human Resources Operations Center, Ask HR, in Moline, IL, you will provide quality and comprehensive support to employees and Unit HR on key HR processes and transactions. In addition, you will: • Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner • Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance, and *** University class administration • Maintain a high degree of confidentiality • Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees • Ensure Service Level Agreements are met or exceeded • Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution What Skills You Need (Required skills/experiences): • Exceptional attention to detail • Proven ability to multi-task, manage concurrent tasks, and change priorities • Strong analytical and organizational skills, excellent problem-solving capabilities • Experience collaborating in a team environment • Exceptional written, oral, and interpersonal communication skills • Demonstrated ability to promote and implement changes in support of major processes What Makes You Stand Out (Desired skills/experiences): • Experience in HR processes or HR operations role • Excellent customer service skills • Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.) • Proficiency with Microsoft Excel Education • Bachelor's Degree in Human Resources, Business, or similar discipline EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.