Human Resources Generalist - Visit Napa Valley : Job Details

AS THIS IS A FULLY ONSITE POSITION, YOU MUST CURRENTLY LIVE IN THE NAPA VALLEY OR WITHIN A SHORT (50 MILES OR LESS) COMMUTE TO DOWNTOWN NAPA TO BE CONSIDERED FOR THIS ROLE.

About this Role:

The HR Generalist position at Visit Napa Valley directly supports a small, dynamic team. As the HR resource, you will be at the center of defining, building and maintaining a positive and productive workplace culture. You will manage day-to-day HR operations and act as the go-to person for all people-related matters. This role requires someone who has a positive attitude and is comfortable rolling up their sleeves and managing the more granular, hands-on aspects of HR.

What You'll Be Doing:

HR Operations

• Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with applicable laws and regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
• Coordinate and manage employee training and development programs to enhance skills and performance.
• Serve as the HR liaison for board meetings, preparing HR-related reports and documentation as needed.

Talent Acquisition & Onboarding

• Oversee the recruitment process for new hires, from sourcing candidates to conducting interviews and onboarding.
• Develop, implement and conduct effective onboarding programs that set new employees up for success from day one.
• Work with managers to identify talent needs and create job descriptions that attract top talent.

Performance Management

• Lead performance management processes, including annual reviews, goal setting, and ongoing feedback.
• Provide coaching and development opportunities for employees to help them achieve their full potential.
• Manage disciplinary actions and terminations, ensuring compliance with all legal requirements.

Employee Relations & Management

• Provide daily support and guidance to employees on HR policies with an emphasis on productivity and positivity to ensure smooth team dynamics.
• Manage employee relations issues, in partnership with outside vendor as needed, with an emphasis on conflict resolution.
• Work with outside vendors to conduct thorough investigations when necessary and partner with leadership to resolve disputes.
• Foster an environment of open communication and trust.
• Assist in the development and implementation of HR policies and procedures that align with the organization's goals and values.
• Partner closely with the CEO and Controller to ensure alignment between HR practices and business objectives, keeping a pulse on the team's morale and overall well-being.

Strategic HR Initiatives

• Partner with the leadership team and outside vendor as needed, to drive strategic HR initiatives that support the organization's growth and stability.
• Stay informed about industry trends and best practices to continuously improve HR processes and policies.
• Support change management efforts to ensure smooth transitions and positive employee experience.

What We're Looking For:

Skills and Qualifications

• 5-7 years of experience as an HR Generalist or similar role; preferably in a small company environment.
• Demonstrated tenure in previous roles, with a history of long-term engagement at past organizations.
• Strong problem-solving and conflict resolution skills, with the ability to handle sensitive situations with discretion and professionalism.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with employees at all levels.
• Excellent, accurate and professional written & verbal communication and presentation skills.
• Experience working in the Napa Valley is strongly preferred.
• High emotional intelligence and the ability to manage a diverse team with varying needs and personalities.
• Proven track record of successfully managing HR processes.
• Strong organizational skills and attention to detail.
• A hands-on approach to HR, with the willingness to get involved in the day-to-day operations.
• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

Attitude & Approach

• Positive, can-do attitude with a level-headed, professional demeanor.
• Ability to work independently while also being a collaborative team player.
• Strong sense of discretion and confidentiality, particularly when dealing with sensitive information.
• A genuine interest in supporting and nurturing the Visit Napa Valley team, ensuring a positive and inclusive workplace culture.

What You Get in Return:

Visit Napa Valley offers a generous total compensation package as a 501(c)6 not-for-profit organization. Along with your annual salary, we offer annual merit increases, ad hoc bonuses, 100% fully paid medical, dental and vision coverage for the employee, 401k with a match, and a robust time off package totaling up to 27 days off annually. This is an opportunity to connect with the travel, tourism and hospitality industries as well as to work with talented, smart, and driven people.

About Visit Napa Valley:

Visit Napa Valley is dedicated to promoting and enhancing the Napa Valley as a world-class destination for visitors. We are a small, close-knit team that values hard work, collaboration, creativity, and excellence in everything we do. Our CEO, Linsey Gallagher, leads with a vision that inspires and challenges us to continuously strive for greatness, even amidst adversity. Join us in making a difference and being part of a dynamic organization in the heart of wine country.