Human Resources Generalist - Loews Hotels, LLC : Job Details

Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.

SummaryWe are seeking an experienced and dedicated HR Generalist to join our dynamic HR team. This role offers the opportunity to be involved in a variety of HR functions and provide support to our employees in a fast-paced and evolving work environment. As an HR Generalist, you will be responsible for managing day-to-day HR operations, supporting employee relations, recruitment, benefits administration, and ensuring compliance with local, state, and federal labor laws.

Key Responsibilities:

• Administrative Support
• Onboarding & Offboarding
• Employee Records Management
• Compliance & Reporting
• Employee Benefits Information
• Payroll Assistance
• Recruitment Support
• Training & Development

Education & Experience:

• Bachelors degree in Human Resources, Business Administration, or a related field, preferred not required. Relevant experience will be considered.
• 1-3 years of experience as an HR Generalist or in a similar HR role.
• SHRM-CP, PHR, or other relevant HR certifications preferred, not required.

Experience:

1-3 years of human resources experience, preferably within the hospitality or luxury hotel industry.

Skills & Competencies:

• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook) and HRIS systems; Workday, Unifocus preferred, not required.
• Knowledge of labor laws, benefits administration, and HR best practices.
• Ability to maintain professionalism and confidentiality at all times.
• Customer service orientation with a high level of interpersonal skills.

Essential Functions:

Employee Records Management:

• Maintain accurate, up-to-date, and confidential employee files (both electronic and physical).
• Ensure compliance with all local, state, and federal regulations regarding employee documentation.
• Track and update employee personal information, job status changes, promotions, and benefits.

Onboarding and Offboarding:

• Coordinate and facilitate the onboarding process for new hires, including preparing paperwork, scheduling orientation sessions, and ensuring that employees understand hotel policies and procedures.
• Support the offboarding process by managing resignation, termination, and retirement paperwork. Schedule exit meetings and ensure proper transition for departing employees.

Payroll Support:

• Assist with payroll processing by maintaining payroll records submitted by leaders.
• Answer employee payroll-related inquiries in a timely manner as needed.

Benefits Administration:

• Assist employees with benefits enrollment, changes, and claims, ensuring smooth communication and administration of benefits programs.
• Keep employees informed about available benefits, eligibility requirements, and deadlines.

Recruitment and Staffing Support:

• Assist in posting job openings and managing candidate databases.
• Coordinate interview schedules, process applicant tracking, and ensure a seamless recruitment process.
• Support recruitment events and outreach to attract qualified candidates for various hotel departments.

Employee Relations:

• Serve as a point of contact for employees to address HR-related inquiries, concerns, and policy questions.
• Promote a positive and respectful workplace culture by supporting employee engagement initiatives and resolving minor employee concerns or conflicts.
• Support HR department in all activities related to team member engagement.

Compliance and Documentation:

• Ensure all HR activities comply with company policies and legal requirements, including labor laws, workplace safety regulations, and anti-discrimination laws.
• Assist with periodic audits and help prepare for inspections related to employee documentation, safety, and labor law compliance.

Training Coordination:

• Assist in the organization of training programs to ensure employees meet mandatory certifications, skills development, and compliance training (e.g., health and safety, guest service standards).
• Track training records and ensure new employees are scheduled for necessary training sessions.

Reporting and Analytics:

• Generate HR-related reports for management, such as turnover rates, attendance records, and employee performance.
• Assist with analysis and provide insights related to HR data to help inform decision-making.

Confidentiality and Discretion:

• Handle sensitive information related to employees and HR processes with strict confidentiality.
• Protect the privacy of all personal and professional data in line with both legal requirements and hotel standards.

Work EnvironmentWhile performing the duties of this job, the team member is on his/her feet, bending stooping or reaching. May spend long periods of time in front of a computer and/telephone.

Physical DemandsWhile performing the duties of this job, the team member is regularly required to verbally communicate with clients, vendors and all levels of staff. The team member is frequently required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms.

Light work Exerting up to 30 pounds of force occasionally, and/or up to 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. The team member is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.

Position Type/Expected Hours of WorkThis position requires a full workweek on site; (5+ days) that may include weekends, holidays and off hours.

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO StatementThe Loews Regency Hotel provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the Loews Regency Hotel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Loews Regency Hotel expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Loews Regency Hotel team members to perform their job duties may result in discipline up to and including discharge.