Human Resources Operations and Benefits Specialist - MFA Oil : Job Details

Overview The Human Resources Operations and Benefits Specialist efficiently processes new hires, terminations, and employee changes, accurately maintains employee records, supports employee benefits and wellness programs, performs various HR operational tasks and answers a variety of HR related inquiries. This position is responsible for basic knowledge in Human Resource functions including data retention and records management, payroll, recruiting, benefits, and policies. The Human Resources Operations and Benefits Specialist uses knowledge of federal, state and local employment regulations, as well as company policies and procedures, to provide excellent customer service. MFA Oil Company is an Equal Opportunity/Drug-Free Employer Responsibilities

• Maintain accurate and thorough employee records within HRIS including the timely processing of employee changes including new hires, promotions, transfers, wage adjustments, and terminations.
• Interact with employees, candidates, and managers to gather information and clarify or correct documentation to support timely and accurate data and transactions.
• Maintain records related to employee onboarding, including pre-employment screening documentation, new hire paperwork, and other regulatory documents in databases and employee files.
• Respond to employee inquiries via email and phone regarding company benefits programs including requesting replacement insurance cards and advising on eligibility, coverage, and procedural requirements.
• Engage in day-to-day processing of benefits programs including providing new employee enrollment notices and follow-up communications and verifying appropriate enrollments have published in HRIS.
• Partner with recruiting team by initiating, tracking, and completing new hire pre-employment screening in partnership with third party vendor(s).
• Using sales and other financial data from division management, calculate commission and bonus payments for payroll processing
• Coordinate company unemployment claim response, gathering required information, timely responding to claims, preparing materials and witnesses for hearings and submitting or responding to appeals as appropriate.
• Regularly audit employee data within HRIS to ensure accuracy and compliance with company procedures and pertinent regulations
• Assist with periodic and annual benefits processes including open enrollment, ACA reporting, flu shot clinic and mammography van.
• Assist in communicating and administrating company Wellness Program including coordination of activities, etc.
• Gather and analyze data with useful HR metrics to support the business, including overtime hours, turnover, and other identified reporting.
• Create and maintain accurate and detailed process documentation.
• Identify and suggest process changes to enhance efficiency while ensuring positive employee experiences, consistency, and compliance.
• Cross train and assist in a wide variety of HR tasks such as payroll processing, talent acquisition, onboarding, and implementation of human resources policies.
• Perform various clerical functions such as scanning and properly categorizing documents in data retention software, filing, photocopying, faxing documents, and related tasks.
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• Bachelor's degree in human resources or related field; or high school diploma or equivalent and 3 years of relevant work experience.
• Experience auditing internal controls and procedures and developing efficient HR processes.
• Working knowledge of compliance with employment regulations.
• Experience with HRIS or applicant tracking systems.
• Proficient with Microsoft Office, particularly Excel.
• Excellent oral and written communication skills.
• Excellent organizational and project management skills.
• Ability to perform detailed work with accuracy.
• Knowledge of good workflow principles.
• Excellent problem-solving skills.
• Excellent customer service skills.
• Excellent problem-solving skills.
• Ability to work well with others.
• Demonstrated ability to meet and manage multiple deadlines.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Preferred Skills

• Bachelor's degree in human resources or related field.
• Ability to thrive in a fast paced, growing organization and rapidly changing environment.
• Ability to multi-task and context-switch effectively between different activities and teams.
• Ability to work at a fast pace.
• Ability to work under timelines and pressure.
• Ability to prioritize and plan work activities, manage multiple tasks and projects.
• Flexible, team player.
• Ability to work and keep on schedule with minimal supervision.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

ABOUT MFA OIL COMPANY MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor. BENEFITS Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages; paid time off and paid company holidays; and the opportunity to share in company success through profit sharing and/or performance incentives. Retirement benefits include a 401(k) plan with a company match. Health benefits include medical, dental, vision, life insurance, and short- and long-term disability. OUR CULTURE The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First
• Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.
• Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.
• Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.
• Be Tenacious
• Give Your Best - Always give your best effort and seek to improve every day.
• Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for It can't be done.
• Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
• Lead by Example
• Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.
• Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.
• Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.