Human Resources Operations Specialist (393224) - IDR : Job Details

IDR is seeking a dynamic and dedicated HR Operations Specialist I to join one of our top clients in Memphis. This role is perfect for individuals with a passion for HR and customer service, who thrive in a fast-paced, team-oriented environment. If you are looking for an opportunity to join a large organization and work within a collaborative culture, please apply today!

Position Overview/Responsibilities for the HR Operations Specialist I:

- Serve as a primary point of contact for HR-related inquiries, handling phone calls and tickets with professionalism and efficiency

- Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs

- Evaluate job positions, determining classification, exempt or non-exempt status, and salary

- Assist in preparing and maintaining personnel records and handbooks

- Prepare reports to summarize job analysis, evaluation, and compensation analysis information

- This is a contract position through 3/30 with potential for extension

Required Skills for HR Operations Specialist I:

- Bachelor's degree in a relevant field or equivalent experience

- 1-2 years of customer service-related and HR experience

- Excellent verbal and written communication skills, attention to detail, customer service, and interpersonal skills

- Ability to work independently and manage one's time effectively

- Knowledge of legal policies and procedures related to hiring practices

- Proficiency in Microsoft Word and Excel

- Familiarity with Workday, Zendesk, and/or Five9 is a plus

What's in it for you?

- Competitive compensation package

- Full Benefits; Medical, Vision, Dental, and more!

- Opportunity to get in with an industry-leading organization

- Close-knit and team-oriented culture

Why IDR?

- 25+ Years of Proven Industry Experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row