Human Services Program Manager - Baltimore County : Job Details

Salary: $68,508.00 - $74,858.00 Annually Location : Towson, MD Job Type: MERIT Job Number: 04.499 05-24 Department: HHS/BEHAVIORAL HEALTH Opening Date: 05/24/2024 Closing Date: Continuous Pay Schedule XII, Grade 1M A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants. All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Examples of Duties EXAMPLES OF DUTIES Under direction, develops, administers, and supervises a major or diverse program providing human services and coordinates the program with other agencies and programs. Monitors grants and contracts and provides technical assistance to community organizations applying for and receiving funding. EXAMPLES OF ESSENTIAL DUTIES Develops program policies and procedures and supervises their implementation. Conducts short-and long-range planning, monitors all components of the program or center and coordinates them into a cohesive functioning entity. Evaluates overall program effectiveness and recommends modifications as necessary. Coordinates the program with other County, State, and community resources and programs. Prepares grant proposals and other reports pertaining to the program. Prepares and monitors the budget for the program. Prepares or reviews legislation pertaining to the program. Develops and maintains management information systems. Represents the program or department in meetings and conferences. Develops public and in-service educational or preventative programs. Selects and evaluates subordinate employees and/or service providers within the program. Provides clinical or program supervision to subordinate supervisors, case managers, and/or service providers. Provides administrative supervision to professional clinicians and clerical staff. Oversees the daily operation of the program. Provides program and case consultation to other community agencies or organizations. Handles difficult or unusual cases including formal case reviews. Resolves client complaints. Preferred applicants will have the following skills/abilities and experience: Knowledge about resources for substance use disorder treatment and harm reduction services in Baltimore County and surrounding jurisdictions Knowledge about substance use and harm reduction best practices and evidence-based approaches Data collection and management skills Skill in working with multiple stakeholders Ability to track deadlines and manage multiple responsibilities Examples of Other Duties Oversees the management and maintenance of program buildings and facilities. Evaluates clients for the purpose of establishing a treatment plan. Provides individual, group, or family counseling. Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science plus at least four years' experience providing human services, such as intake/referral, counseling or educating, which includes one year in a supervisory capacity . (Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience. Additional experience in providing human services may be substituted on a year-for-year basis up to a maximum of two years for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.) Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. () Mail or deliver documents to: ATTN: Human Services Program Manager Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions. Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions may require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Employment Benefits for Full-Time, Merit or Classified Employees Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Salary Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance General Increases - Cost of living increases and adjustments may be granted as legislated. Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County. Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions. Paid Leave Paid benefits listed below vary depending upon the Classification. Sick Leave Vacation Leave Personal Leave Holidays Bereavement Leave Jury Leave Military Leave Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Educational Assistance 70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions. 01 The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of this application. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience. I have read and acknowledge the above instructions. 02 Failure to complete all fields of the Work Experience/History section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time. I have read and acknowledge the above statement. 03 Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government?Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County's court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government. Yes No 04 Select the option that best describes your level of education and experience. Master's degree from an accredited college or university in a social or behavioral science, plus at least 2 years' experience providing human services such as intake/referral, counseling or educating; which includes one year experience supervising employees providing human services, such as intake/referral, counseling or educating. Bachelor's degree from an accredited college or university in a social or behavorial science, plus at least 4 years' experience providing human services such as intake referral, counseling or educating; which includes at least one year experience supervising employees providing human services, such as intake/referral, counseling or educating. Associate's degree from an accredited college or university in a social or behavioral science, plus at least 6 years' experience providing human services such as intake/referral, counseling or educating; which includes one year experience supervising employees providing human services, such as intake/referral, counseling or educating. I do not have any of the above combinations of education and experience 05 Provide specific example(s) of the experience you cited in the previous question. Include the types of programs with which you have experience, the maximum number of personnel you supervised, and the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you do not have any of the combinations of education and experience as listed above, respond by entering N/A in the space below. 06 Do you have experience supervising staff? Yes No 07 Do you have experience supervising administrative and clerical support staff? Note: If you check yes to this question, it means that you have experience administering disciplinary actions and conducting performance evaluations. Your supervisory experience must be on a consistent basis. Filling in for a manager when they are absent or as needed does not constitute as full supervision of staff. Yes No 08 Do you have experience working with individuals who are receiving treatment that includes medications for opioid use disorder (e.g., buprenorphine or methadone)? Yes No 09 Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and dates(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose No in the previous question, respond by entering N/A to this question. 10 Do you have experience developing plans and/or policies that address public health concerns? Yes No 11 Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and dates(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose No in the previous question, respond by entering N/A to this question. 12 Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation and a medical examination. Are you willing to accept these conditions of employment? Yes, I am willing to accept these conditions of employment No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government 13 This position may require satisfactory completion of County sponsored CPR/AED/First Aid training. Certification must be maintained throughout employment. Are you willing and able to accept this condition of employment? Yes No 14 These positions are essentially sedentary with some walking, standing, or other restricted physical activities. Some positions require traveling between work sites. Are you willing and able to accept these conditions of employment? Yes No 15 Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately-owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Yes, I am willing to accept these conditions of employment No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government 16 I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, log into your account, and edit your profile. Yes Required Question