HVAC Service Dispatcher (Clerical Assistant 2) - Commonwealth of Pennsylvania : Job Details

THE POSITION

NOTE: THIS IS A REPOSTING OF (N-2024-95607) WHICH WAS PREVIOUSLY OPEN FROM OCTOBER 22, 2024 TO OCTOBER 31, 2024. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.

The Department of General Services (DGS) is searching for Clerical Assistant 2s who will support the DGS managed buildings by monitoring the mechanical systems via software programs and conduct various tasks within the department's work order system. If this sounds interesting to you, apply today to join our team!DESCRIPTION OF WORK

Responsibilities of this position include monitoring building management software systems for alerts and responding according to predesignated decision criteria. The Clerical Assistant 2 (CA2) will provide administrative and communication support for commonwealth entities and the department's work order system. Once received, the CA2 will acknowledge, record, and create work orders for alerts received from the building management systems, the Capital Police, security, or other reporting entities. The CA2 will also have the opportunity to prepare and format correspondence, reports, forms, and other documents in draft and final form.

Work Schedule and Additional Information:

• Full time employment.
• Shift Work: Available shifts include: 7:00am to 3:00pm, 3:00pm to 11:00pm, and 11:00pm to 7:00am, Sunday - Saturday, with a 30-minute lunch.
• This position is considered an essential employee required to report to work during emergencies and office closings.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (commonwealth title); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must possess a valid Pennsylvania driver's license.
• You must have the ability to work shifts: 1st shift (7:00 AM - 3:00 PM), 2nd shift (3:00 PM - 11:00 PM) and 3rd shift (11:00 PM - 7:00 AM) - Sunday - Saturday
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected].

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.