** While this role has been filled, we are receiving backup resumes in the event additional consultants are required **EWINGS is seeking a Contract Lifecycle Management (CLM) Implementation Consultant to assist an established yet growing and evolving health plan in an enterprise-wide implementation of a new Contract Lifecycle Management tool (CLM), Icertis. This is a technical, hands-on roledeeply involved in the health plan's efforts to digitize and modernize their contracts and associated processes. Working closely with a plan Vice President, this consultant will be responsible for developing the governance of certain polices and processes supporting the new CLM tool, while sheparding the day-to-day management of the deployment. This role is designed to support the existing team of project managers, a paralegal, a development/architecture team, the vendor, and by the business team stakeholders. The ideal consultant is proactive in their communications, responsive; a true team player. Location 100% Remote - based in the United States of America. A work location in the Central or Eastern time zones is strongly preferred. This is a contract-based consultant role. Responsibilities
- Manage the day-to-day administration of the CLM implementation
- Lead effective design sessions to capture and document client requirements
- Implement and maintain contract lifecycle management system (CLM), including drafting contract management strategies, current state-to-future state gap analyses, roadmaps, standard configurations, workflows, processes, and policies.
- Assist in validating the data generated by the tool
- Assist in analyzing the data generated by Icertis to inform further development of efficient policies and processes
- Adapt communication and executive presence to various stakeholders within the organization, including C-suite executives.
- Participate in product testing and gathering feedback
- Provide feedback to product and engineering teams to continually improve CLM tool
- Support global stakeholders with plans to digitize and make available contact templates for global use
- Contribute to building a positive team spirit; Shares expertise with others
Skills
- Excellent communication skills with a focus on proactive, responsive, and clear user interaction
- Ability to work independently in a changing environment
- Ability to identify, organize, and develop process improvement practices in straightforward and ambiguous business settings (with direction or little direction available)
- Self starter that assists in pushing the pace of project work and does not sit idle without initiating requests for assistance
- Can effectively adjust their executive presence to meet the needs of the audience both internally and externally to the organization
- Strong critical thinking skills
- An analytical and problem-solving nature
- Excellent interpersonal, presentation, technical, and writing skills
- Ability to effectively prioritize tasks
- Proven success in contributing to a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Desire to work in an information systems environment
- Knowledge of Project Management Methodology
Experience Must Haves
- Experience in Full life cycle implementations (Request Author Negotiate SignaturesExecute Monitor) within a healthcare provider/payer environment
- 7+ years' experience in comprehending and translating complex business requirements into actionable solutions within a healthcare provider/payer environment
- 7+ years' experience with one or more CLM platforms within a healthcare provider/payer environment
- 7+ years' experience defining CLM systems strategy, designing, and prototyping, testing, training, and defining support procedures healthcare provider/payer environment
- 5+ years' experience with legal and/or technology solutions
- Experience using Icertis
- 1-2 years experience in a technical role utilizing CLM or similar tools healthcare provider/payer environment
- Advanced experience with Excel or other data wrangling tools like Alteryx, and visualization tools like Power BI or Tableau
- Experience with collaborative review of health insurance payer contracts
- Experience working with cross-functional teams, including technical teams and business stakeholders
Experience Nice to Haves
- Experience in contract migration
- Experience with AI processing of healthcare provider contracts
- Project Management Certificate
- Bachelor's degree ininformation systems, computer science, business administration, or other related fields